British Gas

British Gas

FREE

(5 stars)

(13,773)


Download for Android

100,000 - 500,000 downloads

Add this app to your lists

+ By British Gas Trading Ltd.

Our highly rated British Gas App has now been downloaded over 1m times.

Manage your energy on the go.

Our Android App allows you to quickly and easily submit your meter readings, view your bill and make a payment. Take complete control of your gas and energy needs with the No.1 energy app.


If you’re a Direct Debit customer you can keep an eye on how much you’re paying and make sure you’re on track with energy.


You can also keep track of your energy usage to make sure you’re in control of how much you’re using, and compare it with other customers in your local area.



If you’re a HomeCare customer, you can book an engineer to fix a breakdown for gas or electricity and book an Annual Service visit appointment. *(For customers with a excess on their account currently cannot use this service)*


View how many Nectar points you’re earning with British Gas, check to see how much your gas and electricity is benefitting you with your Nectar card.

Features include
•Log in or register for an online British Gas account.
•Quickly and simply submit meter readings for both your gas and electricity accounts.
•A torch to help you read meters for gas and electricity in dark places.
•View and pay your energy bill, you can even download a PDF of your Gas and electricity bill.
•Manage your Direct Debit, by increasing or decreasing your payments for your energy.
•View detailed account information including your account balance, payment history and tariff.
•View your energy consumption month by month with our comprehensive graphs
•Book an engineer to fix a faulty appliance or to complete an Annual Service.
•Compare your energy usage with others in your local area. View if you are the highest consumer of gas or electricity in your area.
•Check the points balance of your Nectar card and see how many points have you’ve earned by being a British Gas customer.
•24 hour emergency telephone numbers for all your gas and electrical needs.
•Contact our customer services by email or telephone.

Business customers don’t need to log in. Just press the ‘Business Customers’ icon on the app homepage.

*Please Note*:

If you do experience any problems with the app, please email us at mobileapp@contactus.britishgas.co.uk

We’ll need a brief description of the problem, which Android phone you’re using, the version of the operating system you have, and the email address you use to log in.

This application is not specifically designed to work with tablet devices.

The application has several permission settings including use of the phone to make calls and use of the device camera. These are to allow you to make calls to any of the emergency contact numbers directly from within the app, and also use the camera flash as a torch to help you read your meter in the dark. No other personal data relating to you is processed. All information is secure and will not be shared in accordance with British Gas Privacy Policy (http://www.britishgas.co.uk/privacy-policy.html).

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Recently changed in this version

Listening to your feedback we at British Gas have made the following changes for an improved experience:

Enhancements to tariff contracts
Upgrade of user experience
Improvements to payments service


Comments and ratings for British Gas
  • (72 stars)

    by John Walker on 13/06/2014

    Does everything that I need it too and more. Very well thought out design. Simple and straightforward.

  • (72 stars)

    by Rendra Regen Rais on 13/06/2014

    This App very useful

  • (72 stars)

    by Carla Pencille on 12/06/2014

    Really easy to use

  • (72 stars)

    by Owen Hardin on 11/06/2014

    Let's me do everything other than REDUCE my monthly payment! Never has, on any droid, on any version of the app. "Sorry, failed to save"

  • (72 stars)

    by Reg Pringle on 11/06/2014

    Good app. Makes submitting meter readings very easy and accurate.

  • (72 stars)

    by John GILDERSLEEVES on 10/06/2014

    Used to work like a dream but not anymore! It's currently showing I've used over 11 million kwh for my Gas and I haven't been able to access my electricity data for months!! Come on British Gas sort it out!!!

  • (72 stars)

    by Nicki Bennett on 09/06/2014

    Best app i have downloaded. I have so much more control over my bills and i can keep a close eye on the payments i make. Accounts are much easier to control with this. Wish all my bills were like this, they would all be so much better to control!!