BT Wi-fi

BT Wi-fi

1,000,000 - 5,000,000 downloads

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All BT Broadband customers get FREE and unlimited BT Wi-fi. Download the BT Wi-fi app now to get online at any of our 5 million UK hotspots. When you’re out and about, connect to your nearest BT Wi-fi hotspot automatically without the need to re-enter your username and password. **IMPORTANT: TO ACCESS BT WI-FI YOU MUST USE YOUR @BTINTERNET.COM OR @BTCONNECT.COM EMAIL ADDRESS. THIS WAS SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL**

We’re aware of an issue affecting some users of Android 4.3+ that is stopping users connecting. Our developers are working to resolve this at the moment but it’s going to take us some time. In the meantime, if you would like to use BT Wi-fi, you can try disabling your devices ‘Auto network switch’ which in many cases will enable you to connect as usual. You can do this via: ‘Settings > WiFi > access the ‘Advanced’ menu and turn off ‘Auto Network Switch’

•Avoid 3G/4G bills. Surf, work, connect and play as much as you want at over 5 million UK hotspots.
•BT Broadband customers get FREE and unlimited BT Wi-fi. Just use your or email address and password to set up automatic wi-fi connection. For a reminder go to
•BT Wi-fi voucher or subscription customers, select ‘voucher/subscription’ from the drop down menu and enter your account details to connect
•Non BT users can use the app to find their nearest free BT Wi-fi hotspot

Key features:

•Find one of our 5 million BT Wi-fi hotpots on the high street or in your neighbourhood with our built-in map
•Connect automatically to your nearest hotspots
•Connect to BT Wi-fi automatically, if available, if you ever have a problem with your broadband
•Non BT users can use the map to find their nearest free BT Wi-fi hotspot
•Help videos and step by step guides can help you if you’re having any problems

Need help? Tweet us @BTCare or email us using the ‘Leave us feedback’ section under ‘Help & Settings’ within the app. Our helpdesk will contact you to solve your issue and help you get online.

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Recently changed in this version

**NEW FEATURE** We’ll automatically connect you to a BT Wi-fi hotspot, if available, should you have a problem with your broadband. This means you can stay connected until the problem’s resolved.

TRY OUR BETA APP: We’re looking for people to test out new functionality and give us feedback on our next update. Join our group at:

Comments and ratings for BT Wi-fi
  • (54 stars)

    by Darren Whittaker on 15/04/2014

    Stopped working with my S3. Uninstalled and downloaded again still won't connect. Can connect using standard webpage logon so my details are correct. POOR!

  • (54 stars)

    by Michael Jones on 14/04/2014

    As usual with BT, multiple pointless logins. Never managed to register and so gave up & uninstalled.

  • (54 stars)

    by Julie Boulton on 14/04/2014

    Needs more compatible apps will not work on my tablet archos 80b platinum .bet there are a lot more it is not compatible with .

  • (54 stars)

    by Paul Bannister on 13/04/2014

    Never known to work on my Nexus7. Very disappointed!

  • (54 stars)

    by Charlotte Leigh on 12/04/2014

    Everything works well except for the map, it doesn't show where the hotspots are, but it doesn't effect the way it works which is good. Apart from that everything is fine and I would recommend this to anyone who wants free WiFi.

  • (54 stars)

    by Kamoly Butt on 12/04/2014


  • (54 stars)

    by donna newman on 12/04/2014