BT Wi-fi

BT Wi-fi

1,000,000 - 5,000,000 downloads

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BT Broadband customers get FREE and unlimited BT Wi-fi access. Download the BT Wi-fi app now to get online at all of our 5+ million UK hotspots. When you’re out and about, connect to your nearest BT Wi-fi hotspot automatically without the need to re-enter your username and password.

You’ll need your BTiD or your primary email address ( or which was sent to you in your order confirmation email.

NOTE: The latest version of the app requires some additional permissions as we’ll be supporting new product groups in the future which are setup using SMS. These additional permissions won’t impact any of our current users and are included to support future customer groups. You’ll have to manually update the app and accept the permissions as auto-update won’t work for this release to allow you to do this.

NOTE: We’re aware of an issue affecting some users of Android 4.3+ that is stopping users connecting. Our developers are working to resolve this at the moment but it’s going to take us some time. In the meantime, if you would like to use BT Wi-fi, you can try disabling your devices ‘Auto network switch’ which in many cases will enable you to connect as usual. You can do this via: ‘Settings > WiFi > access the ‘Advanced’ menu and turn off ‘Auto Network Switch’

•Avoid 3G/4G bills. Surf, work, connect and play as much as you want at over 5 million UK hotspots.
•BT Broadband customers get FREE and unlimited BT Wi-fi. Just use your BTiD or / email address and password to set up automatic wi-fi connection. For a reminder go to
• BT Wi-fi voucher or subscription customers can enter your account details to automatically connect. Note: Some subscription products have usage thresholds beyond which overage charges apply. If you wish to avoid any unforeseen charges please refrain from using the app.

Key features:

•Find one of our 5 million BT Wi-fi hotpots on the high street or in your neighbourhood with our built-in map
•Connect automatically to your nearest hotspots
•Connect to BT Wi-fi automatically, if available, if you ever have a problem with your broadband
•Non BT users can use the map to find their nearest free BT Wi-fi hotspot
•Help videos and step by step guides can help you if you’re having any problems

Need help? Tweet us @BTCare or email us using the ‘Leave us feedback’ section under ‘Help & Settings’ within the app. Our helpdesk will contact you to solve your issue and help you get online.

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Recently changed in this version

Minor change to hotspot locator

Comments and ratings for BT Wi-fi
  • (58 stars)

    by sieun0725 on 04/07/2012

    hey guys is there any apk seperate file?

  • (58 stars)

    by Freshmaker on 18/12/2011

    Please can we have a seperate external download site for this app Arnova 10G2 cant use android market (stupid rule). This app would run on anyhing, so why that is? Cheers

  • (58 stars)

    by Christopher Swann on 31/07/2014

    BT customers first app.

  • (58 stars)

    by Hazera Begum on 31/07/2014

    It connects

  • (58 stars)

    by Joshua Graham on 30/07/2014

    The app is a bit large for what it is, not great on my older phone. It also has some random issues. In general, though, it does make it easier to connect to bt wifi hotspots while out and about.

  • (58 stars)

    by Ben Day on 28/07/2014

    But I'm wondering if there is a way to increase the strength of it. I have to go out and sit on my porch to use the web. Would be nice to do it in the house. I'm not captain technical so maybe its phones hardware to do it and not software. A reply would be nice. Anyone?

  • (58 stars)

    by Ollie James on 28/07/2014

    You get internet anywere its that good