(3 stars)


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Do you have a mobile subscription of Proximus or a prepaid card Pay&Go ? Relegate unpleasant bill surprises to the past: with the MyProximus application you keep your mobile usage under control.
MyProximus! enables you to check your mobile usage and view other useful information:
• My usage:
If you have a mobile suscripton of Proximus ""My usage"" will allow you to check your volume of calls, the number of SMSes/MMSes sent and the number of MB used;
If you have a prepaid card Pay&Go ""My usage"" will allow you to check your remaining credit. If you have purchased a bundle you will also be able to view its status.

The following features are available to all mobile subscriptions of Proximus:
• My Products: allows you to check your rate plan and the options activated on your line
• Reload:
If you are a Pay&Go, Pay&Surf or a Autoreload customer, “Reload” allows you to reload your own or somebody else’s card, directly from your smartphone or tablet! You will be able to purchase call credit, messaging packs and data bundles.
If you are a mobile subscriptions of Proximus, “Reload” allows you to reload somebody else’s card, in exactly the same way.
• Abroad: see the rates and options abroad.
• My Premium club : Manage your Premium Club points.
• Support & Contact: all the tools for your Proximus products at home and on the road and enables you to contact Proximus in an easy way.
You can download the MyProximus app free of charge, but each time you use it you connect to the Internet and that results in a limited amount of data traffic usage. The cost of surfing via your mobile phone depends on your rate plan (you can also surf via the Wi-Fi network).

NB: you must connect to a mobile network (national or roaming) at least once a month to allow the application to identify you and send your information.

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Recently changed in this version

Technical improvements for Wi-Fi Hotspots and login.

Comments and ratings for MyProximus
  • (43 stars)

    by Glenn Janssens on 23/01/2015

    Your website is full of bugs, you cant change your subscribtion, you can't deactivate m-pay or adjust a limit, it stays showing up the agreements, the layout of you website bugs aswell, seriously, you guys look like not doing anything with, and some part even say belgacom 2013.. it should be already proximus 2015!! And when I want to buy an app using m-pay it says I rea hed my spend limit, but my

  • (43 stars)

    by Abdalsalam Habash on 22/01/2015

    It always shows the previous month usage instead of current usage!

  • (43 stars)

    by محمداصیف دولت زی on 20/01/2015


  • (43 stars)

    by Jeroen Ost on 13/01/2015

    Huge flaw in the requirements analysis of this app: there are and always have been proximus customers who need to access the features from my proximus but have another mobile operator. This app needs a proximus SIM once every 30 days - ridiculous. What's wrong with using the my proximus login credentials? Please fix asap.

  • (43 stars)

    by Steen Christensen on 13/01/2015

    Cannot use app to access my data when we have only fixed line (Belgacom client ) . Proximus mobile connection is required to validate login.

  • (43 stars)

    by Sven Loopmans on 07/01/2015

    There is no way to login manually with your MyProximus account. So unless you are a Proximus Mobile customer, there is nothing this app can do for you.

  • (43 stars)

    by Suhavi Ramadani on 19/12/2014

    Ik heb geen Proximus Mobile. Dus ik kan deze app niet gebruiken voor mijn internet abonement.

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