1,000 - 5,000 downloads

Add this app to your lists
NOVEC's app allows customers to:
• Log in and view their account information*
• Report an outage
• Read emergency alerts
• Read news releases
• Photograph damage or graffiti
• Follow NOVEC's twitter feed
• Call or Email NOVEC

Help NOVEC Operations by taking and sending photos of damage you see on the system such as downed lines (ALWAYS from a safe distance!), graffiti on transformers, or broken streetlights right from your phone.

This free app is intended to provide extra convenience and information to our customers. During extreme weather or emergency situations we encourage customers to utilize all available communication methods to report outages and receive up-to-date restoration information. We also provide local news media with information as well.

* NOTE: To view account information in the mobile app, customers must first register their account at

Recently changed in this version

• Bug fixes
• More supported devices
• Make payments using EZ-Pay

Comments and ratings for NOVEC
  • (38 stars)

    by Jeff Jones on 09/12/2013

    Seems exactly the same as going to They wont show the outage map to mobile users, but that's the way the mobile site was set up.

  • (38 stars)

    by LaChere Denton on 24/08/2013

    Why not have bill paying options? Would've gotten a 5 if that was the case. Other companies do it so I know it can happen.

  • (38 stars)

    by Mike Harvey on 14/06/2013

    Does not work. Account and outage screens are completely blank. Twitter screen displays invalid input error.

  • (38 stars)

    by karen griffith on 11/06/2013

    All the comments were negative, so I didn't think it would work. I was wrong, it works great on my lg android phone.

  • (38 stars)

    by Alexander Phillips on 24/04/2013

    This APP is a joke. Supposed to make services easier to take care of need. Instead you should just call them.

  • (38 stars)

    by Noushin Gh on 12/03/2013

    Does not work, could not log in :(

  • (38 stars)

    by tim giroux on 06/03/2013

    Why offer this? Does not work at all!