SmartHub

SmartHub

100,000 - 500,000 downloads

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SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

News -
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

Service Status -
Displays service interruption and outage information. You can also report an outage directly to your service provider.

Maps -
Displays facility and payment dropbox locations on a map interface.

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Recently changed in this version

Enhancements

My Usage for Utility Users
- Improved support for locations and accounts with multiple electric services.
- Added support for viewing demand (kW) usage on the graphs. This requires support from your provider.

Service Status for Utility Users
- Added outage dispatch comments when available from your provider.

Bug Fixes
- Fixed an error when viewing Bill History bill images and inserts for telecom accounts.
- Improvements to the registration process.
- Various other fixes.


Comments and ratings for SmartHub
  • (66 stars)

    by Angi Emerson on 29/07/2014

    I would give it 5 stars except that it won't allow me to read my notifications. It used to. Now when I click them they just highlight while I touch them and don't open after. It is very annoying. Overall though it is a great app. It has helped so much to pay bills and stay in contact with our provider. Before I had to deal with rude telephone service or make a 30 mile drive to pay my bills or anyt

  • (66 stars)

    by Charity Wilson on 29/07/2014

    Excellent to have

  • (66 stars)

    by Michael Hirsch on 28/07/2014

    I don't need an app to pay my electric bills. I need an app that i can enter my meter readings into and it's automatically sent to my electric provider. This app does the former but not the latter. Useless.

  • (66 stars)

    by Tanya Christiansen on 28/07/2014

    Like it convenient

  • (66 stars)

    by Ray Adermann on 27/07/2014

    I have yet to receive auth. # or conf. # for payments i have made. Would be nice to have for my records for proof they were made.

  • (66 stars)

    by kaci conley on 26/07/2014

    This app is very helpful to keep track of your energy usage...however, it's only useful when it works such if only about 50% of the time.

  • (66 stars)

    by Naomi Simmons on 23/07/2014

    I love being able to look at my energy use, overlaid with local temperature. It helps me to manage my AC use in hot weather by making me aware of when I am using energy and exactly how much. Viewing/paying bill is very easy. I also like that is has a notification if the power is out at home. I think a lot of people who complain about the app are actually annoyed with their own energy provider - no