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Total Equipment Protection customers can now access updated features of their protection service through the Sprint Protect app (formerly the Protection App). Sprint Protect app enables you to locate your phone if lost and allows you to backup contacts to a secure web portal, via sprint.com/protection.
What happened to the Protection App?
The previously named Protection App has been upgraded and renamed Sprint Protect. Total Equipment Protection customers will still be able to access the recovery features at sprint.com/protection.
Premium features are also included at no additional cost for Total Equipment Protection Plus customers, which can help you avoid viruses, maximize battery life, protect your privacy, and connect with a U.S. based Tech Expert for premium support in a single click.
• Device Recovery: Find your phone using GPS or remotely erase a missing phone to protect personal information from sprint.com/protection.
• Automatic Backup: Automatic backup of your contacts, photos and videos so your special memories are always secure*.
• Built-in Security**: Enhanced features on your device guard against viruses and protect your privacy.
• Device Tune-up**: Maximize your phone’s performance with storage, speed, and battery optimization tools.
• Tech Expert Access**: One-click quickly connects you with a live, US-based Tech Expert for premium support to help with any question about your phone and virtually anything it can connect to.
* - Automatic backup of photos and videos only available on Total Equipment Protection Plus.
**- Total Equipment Protection Plus feature only.
The Sprint Protect app is available to Total Equipment Protection customers with Android devices on v4.0 and above. Existing Protection App customers on Android devices v4.0 and above, will have automatic access to the Sprint Protect app through an app upgrade.
Sprint Protect is powered by Asurion. The Sprint Protect App can only be used on compatible Android devices.
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New in v2.0
* Redesigned look and feel
* Premium features for Total Equipment Protection Plus customers