Telstra 24x7

Telstra 24x7


(3 stars)


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1,000,000 - 5,000,000 downloads

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If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.
Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit from a PC. If you are a Small Business customer, please visit to register for My Account for Business.
For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• view estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• view your current and past bill summaries, and pay your bills
• setup stored payment options and manage direct debits
• view estimated early termination changes and contract end date for your post-paid mobile services
• purchase data packs for use in Australia
• view your international roaming status, apply to activate international roaming and purchase data packs for use overseas
• manage Messagebank and premium SMS settings for the service you are using
• take advantage of the THANKS™ discounted movie ticket offer
• receive targeted recommendations to help you manage your services
For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• view your current and past bill summaries, download a PDF version of your bill, and pay your bills
• keep tabs on your estimated usage on post-paid mobile plans
• find your local Telstra Business Centre.
• get help and support for Telstra Business customers.

If you’ve got a Pre-Paid service, the app will allow you to:
• check your balance
• view detailed usage and recharge history.
• recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• change the offer of the service you are using

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames and colour theme
Telstra provides the app subject to Telstra’s Application Licence Agreement -
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:

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Recently changed in this version

In this version of the Telstra 24x7® app we have:
• Fixed some minor bugs/issues.

Comments and ratings for Telstra 24x7
  • (45 stars)

    by Doug stewart on 04/02/2015

    Won't display data usage even though Telstra keep sending me emails saying I'm approaching and then have exceeded my monthly data allowance.

  • (45 stars)

    by Jason Neems on 04/02/2015

    Incredibly unreliable, 80% of the time the widget reports an error and doesn't update. So much potential here, it's a great app WHEN IT WORKS.

  • (45 stars)

    by Jean Marshall on 04/02/2015


  • (45 stars)

    by Benjamin Capill on 04/02/2015

    Overall the app is good, but every time I open it it displays "unable to display usage information" until I manually refresh.

  • (45 stars)

    by Anthony D on 03/02/2015

    Awkward, confusing, poorly designed, buggy

  • (45 stars)

    by David Smith on 03/02/2015

    Lately the widget, more often than not is blank, otherwise the app is good, but I really only use it for. the widget so a low rating it is

  • (45 stars)

    by Val and Mark Cocks on 02/02/2015

    Like it works well for us

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