Telstra 24x7

Telstra 24x7

1,000,000 - 5,000,000 downloads

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If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.
Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit from a PC. If you are a Small Business customer, please visit to register for My Account for Business.
For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• view estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• view your current and past bill summaries, and pay your bills
• setup stored payment options and manage direct debits
• view estimated early termination changes and contract end date for your post-paid mobile services
• purchase data packs for use in Australia
• view your international roaming status, apply to activate international roaming and purchase data packs for use overseas
• manage Messagebank and premium SMS settings for the service you are using
• take advantage of the THANKS™ discounted movie ticket offer
• receive targeted recommendations to help you manage your services
For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• view your current and past bill summaries, download a PDF version of your bill, and pay your bills
• keep tabs on your estimated usage on post-paid mobile plans
• find your local Telstra Business Centre.
• get help and support for Telstra Business customers.

If you’ve got a Pre-Paid service, the app will allow you to:
• check your balance
• view detailed usage and recharge history.
• recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• change the offer of the service you are using

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames and colour theme
Telstra provides the app subject to Telstra’s Application Licence Agreement -
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:

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Recently changed in this version

In this version of the Telstra 24x7® app we have:
• Introduced PDF bill downloads so you can see more detail on your accounts through the app than ever before.
• Listened to your feedback and removed some messages advising of when data was last updated.
• Provided you with locations of WiFi Nation hotspots where you can enjoy up to 30 mins of free wifi as part of a trial."

Comments and ratings for Telstra 24x7
  • (45 stars)

    by PAUL SCHMITZER on 06/01/2015

    I dont need this rolling notice. I was happy with the original display which updated when first switched on. Now all it does is use up power as it continually scrolls. I want to stop it but it wont leave. Oh dear.

  • (45 stars)

    by Alec Spencer on 05/01/2015

    I can't get real time phone usage billing information. End of month costs always exceed expectations. The app needs to display phone costs like it does data but I can't see it.

  • (45 stars)

    by Murray Clarkson on 04/01/2015

    * This Telstra app is very helpful ! *

  • (45 stars)

    by John Keyworth on 04/01/2015

    Don't use any other part of this app but the widget, now it's not updating. Used to work great. What happened?

  • (45 stars)

    by William Wapling on 04/01/2015

    Dosn't load

  • (45 stars)

    by Peter Dobson on 03/01/2015

    Seems odd that WiFi needs to be turned off for this app to work This is an annoyance as most of the time I'm on WiFi. Other apps seem capable of sending and retrieving data from servers regarding of WiFi being on or off. Also, this app is of no use overseas. It would be better if it switched to display overseas data usage when roaming as the app currently keeps displaying your (unchanging) Austral

  • (45 stars)

    by Zac Roebuck on 03/01/2015

    Try the Widget as well. Would like to see a QR barcode reader included

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