Telstra 24x7

Telstra 24x7

1,000,000 - 5,000,000 downloads

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If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.
Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit from a PC. If you are a Small Business customer, please visit to register for My Account for Business.
For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• view estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• view your current and past bill summaries, and pay your bills
• setup stored payment options and manage direct debits
• view estimated early termination changes and contract end date for your post-paid mobile services
• purchase data packs for use in Australia
• view your international roaming status, apply to activate international roaming and purchase data packs for use overseas
• manage Messagebank and premium SMS settings for the service you are using
• take advantage of the THANKS™ discounted movie ticket offer
• receive targeted recommendations to help you manage your services
For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• view your current and past bill summaries, download a PDF version of your bill, and pay your bills
• keep tabs on your estimated usage on post-paid mobile plans
• find your local Telstra Business Centre.
• get help and support for Telstra Business customers.

If you’ve got a Pre-Paid service, the app will allow you to:
• check your balance
• view detailed usage and recharge history.
• recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• change the offer of the service you are using

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames and colour theme
Telstra provides the app subject to Telstra’s Application Licence Agreement -
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:

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Recently changed in this version

In this version of the app we have:
• introduced a brand new look
• made it easier to find your data and call usage for multiple services
• improved data usage to be updated more frequently allowing you to control your usage more accurately than ever.

Comments and ratings for Telstra 24x7
  • (59 stars)

    by Bradley Cook on 13/11/2014

    Fancy look gets updated at times. But still I get data charges because the usage meters doesn't update FOR 6 HOURS. Then it takes up to 24hrs to get a data pack! I got hecktik data charges because if this bullshit app not updating data usage. Not happy

  • (59 stars)

    by Daud Mutahar on 13/11/2014

    No longer works properly, widget keeps resetting

  • (59 stars)

    by Frenchie Baby on 13/11/2014

    This app worked for the first week or so and would let me know how much data I'd used and was left but lately it's been having technical difficulties and can't show me anything at all.

  • (59 stars)

    by Liz Black on 12/11/2014

    Sending report after report its been crash every single time I try to open the app for 3 days I need this app!! I had to Uninstall and reinstall to get it working again

  • (59 stars)

    by Abraham Saqa on 12/11/2014

    Helps Alot

  • (59 stars)

    by david fraser on 12/11/2014

    Not real good. no data info all lost. I'll get bill .

  • (59 stars)

    by Curtis Landon on 12/11/2014

    Full 5 stars when I can get online chat through the app