T-Mobile MyAccount [Legacy]

T-Mobile MyAccount [Legacy]

10,000,000 - 50,000,000 downloads

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T-Mobile continues to change the wireless industry by giving you more control of your device through My Account with our latest feature called Device Health (Beta). Device Health helps you find out exactly what is wrong with your device and gives you the tools to fix it - all from one place. No longer will you have to search through FAQs, your device's settings menu, call care or even go to a retail store to figure out why your battery is not lasting as long or why your phone is running slow.

Key Features of My Account:
    • New! Device Health (Beta) - improve your battery and device performance, get notified whenever we find an issue
    • Bill Pay - easily setup and pay your bill directly from your phone
    • Data Usage - view how much data you use so you can make sure you and your family are on the right plan
    • Account Management - view account usage and manage multiple lines all on one screen
    • Notifications - the one place to find alerts for your device, account, and any special offers from T-Mobile

What is Device Health Beta?- It's a set of tests that identify problems with your device and gives you the tools to fix them straight from the app, we will:

    • Check Battery Performance-is your battery working properly? Is your battery dying after a few hours? Find out if it's your screen, an app, or something else that's killing your battery.
    • Check Device Performance-is your device starting to run slowly? Do you click on something and it takes forever to do anything? Find out if you have a memory issue, the latest firmware or too many apps running at once.
    • Help You Fix The Problem-Find a problem? Fix it straight from the app without having to go through hard to understand FAQs or any device settings.
    • Notify You : If we find an issue that should be addressed immediately, we will send you a notification on your device to let you know what the problem is and how to fix it.

How Device Health works:
    • Identifying a Problem: Device Health runs a set of 25 diagnostic tests and groups the results into two categories to make it easy for you - Battery Performance and Device Performance. The main screen of the Device Health page displays an overall device performance rating. RED indicates there are significant issues that need to be addressed. YELLOW indicates performance could be improved, but it's performing OK. GREEN indicates the device performance is excellent. The rating is based on the number of settings and issues that can be optimized therefore, if there are multiple issues that need to be addressed, the overall rating will be RED.
    • Fixing The Problem: The same performance rating applies throughout all sections within Device Health such as screen brightness and memory usage. A red wrench icon will display next to the categories that require attention. Select the red wrench icon and follow the suggested steps to resolve the found issue.

Stay tuned for more updates to My Account from T-Mobile that will give you greater control over your T-Mobile account and device.

Tags: t mobile my account, my tmobile account, tmobile account, my tmobile, my account tmobile, tmobile my account, tmobile.com/myaccount, tmobile myaccount, my t mobile account, t account.

Recently changed in this version

The T-Mobile My Account ‘Device Health’ feature is being released to a select number of T-Mobile customers. As part of the T-Mobile Un-Carrier strategy, this release delivers proactive diagnostic tools to help you optimize your phone in a brand new way. Install this update and stay tuned as we start the process of launching new account management and diagnostic and troubleshooting features to everyone.


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Comments and ratings for T-Mobile MyAccount [Legacy]
  • (67 stars)

    by Evolution4 on 04/04/2012

    This is a good piece of information especially because:

    http://play.google.com/store/apps/details?id=air.com.imsence.Donttouchthepenguin

  • (67 stars)

    by palosutca on 08/02/2011

    There is no way to find via market.
    If I try to installl from browser it even does not works. It cannot see my phone (ZTE Blade) to install. Sad.

  • (67 stars)

    by Constance Shaver on 29/07/2014

    There are do many apps, I've had no problems with any of them so far!!! ♡♥♡♥

  • (67 stars)

    by Katie Hamlett on 28/07/2014

    It would be great if it worked with my phone.. it keeps telling me to validate data. I don't have a data plan it then procceeds to tell me to turn off my wifi. I don't get it and I don't need data for my phone to work.

  • (67 stars)

    by Desmond Baker on 26/07/2014

    Good convenient

  • (67 stars)

    by Bema Abille on 22/07/2014

  • (67 stars)

    by Nichole Ali on 19/07/2014

    I needed to pay my bill and I was able to pay it faster with my online browser then your lame application, I have been dealing with this since the application became available, needs serious improvement, till then you deserve the horrible rating