Verizon Support & Protection

Verizon Support & Protection

10,000,000 - 50,000,000 downloads

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Verizon Support & Protection helps your device be at its best by keeping it safe from viruses and securing it if it’s lost. Total Mobile Protection customers can download a premium version to remotely locate a lost device, monitor battery life, and provide one click access to premium support.

BASIC FEATURES – FREE (data charges may apply)
•Antivirus protects your personal data, photos and contacts by detecting viruses and malware that can hide within apps, files, and SD cards. Powered by McAfee
•McAfee® SiteAdvisor® blocks risky sites when browsing the web so you can search, post, shop, and download securely
•Lock helps secure your device and content if you lose it, available at
•Erase select data or revert to factory default settings available at

PREMIUM FEATURES – available to Total Mobile Protection (TMP) customers, learn more.

•Fast access to Verizon Tech Coach to help with connecting to Wi-Fi, syncing with Bluetooth, transferring content, and more
•Wi-Fi Protection alerts you when connecting to unsecure networks, allowing you to trust the ones you know, and block others
•Recovery features can remotely locate a lost device, or sound an audible alarm if it’s nearby by logging into your Verizon account at
•Battery monitor estimates how much battery you have left, including time for specific activities like web browsing, games, and making a phone call
•Privacy scan protects your privacy by reporting how much personal info apps access and allowing you to remove them from your device.

Note: You may notice a subtle change in your battery life. This may be due to scanning files to ensure no new viruses have affected your device.

For additional information, and to learn more about features and access permissions, please visit Verizon Support &Protection FAQs


Verizon Support & Protection is available only on compatible devices. Device must be on and be within the Verizon Wireless National Enhanced Services Coverage Area for some features to function. Data usage applies for download and some feature usage of Verizon Support & Protection. Devices running an unauthorized or modified version of Android’s operating systems are not supported. McAfee, the McAfee logo, SiteAdvisor, McAfee Active Protection and McAfee Global Threat Intelligence are registered trademarks or trademarks of McAfee, Inc. or its subsidiaries in the United States and other countries.

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Recently changed in this version

•Total Mobile Protection customers can now chat with a Tech Coach for live tech support, and turn on Wi-Fi protection from unsecure networks
•Performance improvements and bug fixes

Comments and ratings for Verizon Support & Protection
  • (59 stars)

    by Shelia Devinney on 16/12/2014

    Corrupts other apps. Some one at one of these made this app. Just something else that I could do without.

  • (59 stars)

    by Mickey Baldwin on 16/12/2014

    Cool app and it works well

  • (59 stars)

    by Daniel Reynolds on 16/12/2014

    Great security features and easy to use.

  • (59 stars)

    by Jacob Thompson on 16/12/2014

    Someone just tried to hack into my phone and they even stopped this app.After 2 seconds I got into the app and scanned it for antivirus and malware. Thanks you saved my info and my phone.

  • (59 stars)

    by Eriberto Dominguez on 16/12/2014

    Great app never had a problem!

  • (59 stars)

    by Joshua Plyler on 16/12/2014

    Motorola gallery is not malware or a virus, but it keeps picking this app up as such

  • (59 stars)

    by Justin Dunn on 16/12/2014

    At least it seems to be trying to work, but the fact of the matter is, its overheating my phone and lagging, and not updating, and pretty much all the problems everyone else is having. please fix, it has a lot of potential to be a good popular app . most people trust Verizon and expect this app to work I've actually uninstall it 3 times and reinstalled it hoping for improvements and it has imp

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