XFINITY My Account

XFINITY My Account


(3 stars)


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1,000,000 - 5,000,000 downloads

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Expert's Review

"Keep your television streaming just like you like it"

Reviewed by / Jul 31, 2014

Official XFINITY app to manage your account

If you've got an XFINITY Comcast account, manage it with this official app. Get quick access to any account information, including the status of your devices and any outage information. Check out your balance and pay your bill directly through the app. You can also troubleshoot and find the nearest service center if you're having difficulties with your connection.

Tags: view my bill in mobile, xfinity my account new, xfinity my account app 1.0.1, xfinity connect app my account, xfinity my account 1.0.1.

Developer's original description available here
The XFINITY My Account app provides access to relevant and timely account and service information, device status and outage information. The My Account app provides easy to use tools to identify and fix common issues and links to help and support. The My Account app also allows customers to view their balance and pay their bill.

Key Features:
- Pay your bill.
- Check your connection status.
- Check and troubleshoot the status of your devices.
- Find your service center.
- View, cancel, and reschedule your appointments.

Explanation of Android Permissions:
INTERNET: Enables My Account to connect over the Internet to our servers
ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected
WRITE_EXTERNAL_STORAGE: Enables My Account to cache data
WRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointments
READ_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related services
READ_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the app
C2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notifications.

Recently changed in this version

Various improvements, security enhancements and bug fixes.

Comments and ratings for XFINITY My Account
  • (42)

    by michael richards on 12/05/2015

    Interface is horrible, multiple crashes, and you have to login about 4 times to get anything done. Uninstalling

  • (42)

    by Gene Kagan on 12/05/2015

    I wouldn't mind getting some more features in it. Like contact customer support email/phone #'s or at least to view my acc #. Also would be a great help if i would have more options to configure my equipment. Like restart my router or configure Wi-Fi on it.same goes for cable boxes.

  • (42)

    by Jonas Larsson on 10/05/2015

    App is completely pointless, can't so anything useful for you as a customer. It attempts to do a few things but in good ol Comcast style fails miserably. I wish they didn't have a monopoly so I cut all ties to these crooks.

  • (42)

    by Amanda Holt on 09/05/2015

    Why won't HBO GO load? :: CHECKS APP :: Yep ! Cable's turned off.

  • (42)

    by DOMINIQUE RATLIFF on 09/05/2015

    It wouldn't allow me to sign in, it crashes and freezes my phone

  • (42)

    by Ryan Moore on 09/05/2015

    One step easier than driving to Comcast to pay my bill, but I have to re-enter my card number and billing address EVERY TIME. Obnoxious..

  • (42)

    by Randolph Becker on 07/05/2015

    So Comcast is down in my area and I want the app so I can easily (?) find out what is happening but the app won't load through my wireless account and cable is down.

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