Merchants Mobile



Merchants Mobile gives Merchants Insurance Group’s policyholders secure access to billing information, allows users to document and report automobile claims on the spot in the event of an accident and contains important travel information and contact numbers while on the go.

Merchants Mobile lets you:
Securely access your billing information and current term payment history
Make payments using either eCheck or credit card
Contact Merchants’ claims service
Report an auto glass claim
Connect to your auto policy information online to retrieve vehicle & driver information
Document and report an auto accident claim in real-time
Know what to do in the event of an accident
Know how to get roadside assistance

In order to use all features of Merchants Mobile you must:
Be a Merchants Insurance Group customer with a Merchants' user ID and password
Be enrolled and registered on

If you are have trouble downloading or using Merchants Mobile, please contact our toll-free support line at (800) 362-3343.

New features include:
Policyholders can securely access billing information, current term payment history, make payment using either eCheck or credit card (requires a Merchants' billing login)
Android 4.4 support

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