The Ritz-Carlton Hotels

The Ritz-Carlton Hotels


(3 stars)


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10,000 - 50,000 downloads

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The Ritz-Carlton App is your reservationist, local guide and on property concierge all in one. It is the newest way to help you navigate your journey and enhance your experiences at every Ritz-Carlton destination around the world. Let the memory making begin.

With The Ritz-Carlton App, you can:
- Make hotel reservations at all Ritz-Carlton hotels and resorts worldwide
- Access your Ritz-Carlton Rewards account or enroll in the program
- Utilize our new Digital Guest Services, such as Mobile-Check-In, Check-Out, Real-Time Folio and Service Requests at many of our hotels
- Mobile In-Room-Dining and Poolside ordering available at select hotels
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges

The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location.

Your use of this mobile application is governed by the terms of use of The Ritz-Carlton Hotel Company. For more information, please visit

Recently changed in this version

General improvements
Bug fixes

Comments and ratings for The Ritz-Carlton Hotels
  • (45 stars)

    by Jay Chen on 06/05/2015

    Yesterday, I was visiting Philadelphia's Carlton Hotel. I had very good time in there. Very nice services and great views in that location. Thanks, Philadelphia Carlton Hotel staffs and services.

  • (45 stars)

    by Priscila Suandrianne on 18/12/2014

    Provide you a better way to do online reservation. Nice!!

  • (45 stars)

    by Ajaz Ahmad on 25/10/2014

    I like the credo of ritz carlton

  • (45 stars)

    by Brian M on 15/10/2014

    I understand apps need location but Ritz tracks me 9 times a day. I am also not turning off my locate because one app abuses it. By ritz.I understand the need to track but ritz is over the top trying to track customers. Creepy.

  • (45 stars)

    by Sean Morris on 14/10/2014

    I was a bodyguard some years, I love the Ritz.

  • (45 stars)

    by Danielle Lieser on 13/10/2014

    What else could any traveller need. The Ritz Carlton remains the best for all. Ladies and Gentlemen, always.

  • (45 stars)

    by Jamie Coenen on 13/10/2014

    It is a very good app which is a helpful assistent for Rewards and booking.

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