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HSL Mobile ticket

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    Description

    Download the HSL Mobile ticket app on your smartphone and buy HSL single tickets and day tickets conveniently directly to your mobile phone.

    HSL mobile tickets are valid on all modes of transport. There are tickets for all HSL travel zones. You can pay your tickets with Visa or MasterCard or have them charged to your phone bill.

    You can use the HSL Mobile ticket app to buy city internal single or day tickets for Helsinki, Espoo and Kauniainen, Vantaa, Kirkkonummi or Kerava and Sipoo, or Regional, Extended region 2 or Extended region 3 tickets. The ticket entitles you to travel on all HSL area buses, trams, metro, commuter trains and Suomenlinna ferry. The ticket includes an unlimited transfer right within the relevant travel zone during its validity.

    Mobile tickets are cheaper than single tickets purchased from the driver. Mobile day tickets cost the same as day tickets bought from a sales point or ticket machine. Use the price calculator to check the price of the mobile ticket you need.

    Buy your ticket in advance
    You must purchase your ticket in advance. You can choose when the validity of your mobile ticket begins. You can set the ticket to be valid immediately or within 1-24 hours from the moment of purchase. Please ensure that the ticket has arrived on your HSL Mobile ticket app before you board the vehicle or enter the Metro or Suomenlinna platform area. Please note that you enter the Metro platform area when you get on the escalator after having passed the Travel Card readers. The beginning of the platform area is marked with a yellow line. If you have not ordered or received your ticket before boarding the vehicle or entering the Metro or Suomenlinna ferry platform area, you may be charged a penalty fare.

    The tickets are valid for 80 minutes from the moment of purchase. Extended region 3 tickets are valid for 100 minutes. Day tickets are valid for 1-7 days.

    Payment methods
    Single tickets are charged via card payment to your Visa or MasterCard (debit/credit) or via mobile payment to your phone bill. Charging to phone bill is possible with subscription of Telia, Elisa, DNA and their subsidiaries, provided you have the right to charge purchases to your subscription’s phone bill and your phone is connected to a mobile data network. If you are connected to a wireless local area network, you cannot pay via mobile payment. The mobile payment limit is 60 euros.

    A valid ticket has three colors, when the ticket expires, it turns grey. You can complete your journey but not transfer to another vehicle. The primary color of expired tickets is grey. When travelling by bus, show your ticket to the driver. When travelling by train, the Metro, tram and the Suomenlinna ferry you must show your ticket to a ticket inspector or conductor upon request. Keep the app open or let it run in the background as long as you need the ticket. Please ensure also that the time on your mobile phone is correct.

    Users review

    from 703 reviews

    "Good"

    6.2

    Users comments for HSL Mobile ticket

    Ville Sinisalo

    by Ville Sinisalo

    Feb 13, 2018  |  "OK"

    Kinda simple yes, but really complicated at the same time. No support for multisim, card payment options are narrow. Routeplanner as external, which is odd. Yes you can buy a ticket (if not on wifi) but that is the only thing that this app excel.

    Peter Machona

    by Peter Machona

    Feb 13, 2018  |  "Awesome"

    Great performance and functionality, the app really does its purpose, it would be of greater value if tickets for more than 7 days could be purchased. Also I've noticed that for some reason mobile payments don't work on Virtual Private Networks ( I thought my phone was hacked )

    Alfred Osunde

    by Alfred Osunde

    Feb 07, 2018  |  "Awesome"

    Great app! Even if I close down the app, when I restart, the ticket continues, as long as my internet is not interrupted.

    Mikko Manni

    by Mikko Manni

    Jan 30, 2018  |  "Poor"

    Doesnt work at all. EDIT: after clicking 'Maksa' nothing happens. White screen and nothing. Tried it several times. Also tried rebooting my phone. EDIT2: no VPN in use

    Olli Laine

    by Olli Laine

    Jan 29, 2018  |  "OK"

    Too complex process to buy a ticket.

    Didzis Vilcans

    by Didzis Vilcans

    Jan 28, 2018  |  "Awesome"

    A handy app for purchasing public transport tickets in and around Helsinki. Prices are better than buying tickets from machines (same as for the transport card) and from one app you can buy multiple tickets to have your companions covered.