Optimum Support App




    Optimum Support App lets you manage your account from your mobile device.  View and pay your bills, see when the tech will arrive at your home, find Optimum store locations, and access FAQ's. 

    Users review

    from 84 reviews



    Users comments for Optimum Support App

    Raul Oquendo

    by Raul Oquendo

    Dec 06, 2017  |  "Poor"


    A Google user

    by A Google user

    Dec 04, 2017  |  "OK"

    So much for an upgrade it's never working on my phone "try again later". Not worth it.

    Gillian Eldridge

    by Gillian Eldridge

    Dec 02, 2017  |  "Poor"

    This new "improved" app is complete garbage. It was never as functional as the old one and now does not work at all. For the past two weeks it has not let me even sign in (just says "sorry something went wrong").

    Joey Pagan

    by Joey Pagan

    Nov 26, 2017  |  "Poor"

    Not even remotely close to the original cablevision app, it sucks

    Tiffani Deans

    by Tiffani Deans

    Nov 14, 2017  |  "Poor"

    The new app is horrible! No at home support, the billing information is always incorrect and I can no longer pay from the app. How do you get a new app but go two steps backwards??

    Troy Glan

    by Troy Glan

    Nov 09, 2017  |  "Poor"

    I had to reinstall the thing because I thought I got the wrong app. The old app allowed you to reset your router or cable box. This allows you to do absolutely nothing. I really can't believe they made this app with customer retention in mind! It does absolutely nothing! Dont bother getting this app. Optimum has gone nuts.