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Akvelon CRM Call Tracker

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    Akvelon CRM Call Tracker

    by: 114 8

    8 Users
    rating
    FREE DOWNLOAD


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    Description

    This app provides ability to add calls to Microsoft Dynamics CRM directly from your Android mobile phone.

    Features
    - Easily track incoming and outgoing calls as Phone calls activity in Microsoft Dynamics CRM
    - Ability to attach calls to the following records in Dynamics CRM: Account, Contact, Lead and User
    - Add Voice Notes
    - Create rules to automatically enable / disable call tracking for Contacts
    - Busy? Add calls later from your Call Log
    - Track calls offline - pending activities will automatically sync when internet connection is restored
    - Compatible with all version of Microsoft Dynamics CRM (You must have an existing Dynamics CRM account!)

    If you have issues configuring this application or getting access to your CRM, please contact us using the application: tap the menu icon in the upper-left corner and select the “Send Log”. Would be happy to help you figure it out.

    This is 10-days fully functional trial version. You will need a purchase a valid license through Android market after grace period.

    The most common issues and how to resolve them -
    If you see message “Cannot connect with current credentials” - Make sure username and password are entered correctly. Try to add default CRM organization name to the URL, for example: https://crm2013.example.com/orgname.

    If you see message when you login into CRM: Cannot resolve hostname for 'https://crmservername/orgname/XRMServices/2011/Organization.svc/web' - Ask you CRM administrator to verify the following: open CRM Deployment Manager > right click the “Microsoft Dynamics CRM” > select Properties > open the “Web address” tab. Make sure that address in the Organization Web Service field is equal to the address you entered in CRM Call Tracker app.

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    Users review

    from 114 reviews

    "Great"

    8

    Users comments for Akvelon CRM Call Tracker

    Siva Kumar

    by Siva Kumar

    Aug 24, 2017  |  "Awesome"

    Nice

    Ratheesh Kumar

    by Ratheesh Kumar

    Nov 18, 2016  |  "OK"

    I'm disappointed

    Manoj Sahu

    by Manoj Sahu

    Sep 04, 2016  |  "Poor"

    This is not working and specially not sign or register in this app. Please update how to register or sign.

    balance wheel Scooters

    by balance wheel Scooters

    Jan 10, 2016  |  "OK"

    Whats the process to login I have the app but can't get in

    David Rudy

    by David Rudy

    Oct 28, 2015  |  "Great"

    However it could be improved with few additional features ie task creation, tracking of sms, adding attributes to the call (case, opportunity etc)

    Chad McCabe

    by Chad McCabe

    Aug 10, 2015  |  "Good"

    Recommened by our IT department for what we need. I just wish we could use it for emails and texting to log our activity. The biggest negative is their customer support. Almost non existent.