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Contact At Once!

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    Description

    Does your company use Contact At Once! to communicate with consumers? Then use this mobile app to send texts, share videos, pick up chat or text conversations and delight consumers with speedy responses wherever you are.

    It’s just as convenient for consumers to reach out as it is for you to connect. So don’t be chained to your desk - take your consumer engagement on the go and never miss an opportunity to help when it matters most!

    Key Features:

    • Connect with consumers whenever they reach out via Contact At Once!-powered messaging options: from your site, third-party listings, Facebook, Google ads, etc.
    • Answer multiple concurrent conversations.
    • Receive push notifications whenever consumers request to connect.
    • Capture and share videos or images.
    • Control availability from your mobile device (Online, Offline) or set an automatic logout time.
    • Respond quickly with shortcut messages.
    • Keep everything tracked and secure with CRM integration, compliance management features, and stored transcripts.

    Note: In order to use this app, you must be a Contact At Once! user/agent and have a valid Contact At Once! UserID and password. Both are required in order to complete registration of the app.

    Users review

    from 99 reviews

    "Good"

    6.6

    Users comments for Contact At Once!

    Robert Beardsley

    by Robert Beardsley

    Apr 20, 2017  |  "Poor"

    Garbage and the customer support sucks ass.

    Agnello Guarracino

    by Agnello Guarracino

    Mar 25, 2017  |  "Poor"

    Fundamentally flawed in that it just won't stay logged in, logs you out within minutes when you switch apps or your phone sleeps etc, if you need to use this for work as I do you'll find itself having to log back in hundreds of times a day, useless

    Andrew Lerch

    by Andrew Lerch

    Mar 19, 2017  |  "Poor"

    Horrible App. I'm going to be at my desk 20% of my day.... If the app doesn't work right, the service doesn't work right. Andrew- Diamond Jim's Motorcars

    Flint McNamara

    by Flint McNamara

    Mar 03, 2017  |  "Poor"

    Worthless. Since desktop update app has zero functionality. No longer does anything except log me in. Using App on Galaxy S7 edge. App not updated for a long time. Checked no update available. I need this app to work!

    A Google user

    by A Google user

    Jan 23, 2017  |  "OK"

    Chats disappear. I get notification, click on it and nothing happens.

    Said Gaforov

    by Said Gaforov

    Dec 27, 2016  |  "OK"

    Auto reply is too quick, 3 sec. And when new chat comes in, I don't get notified until system responds back to customer that "no one is available to answer you".