EService GPS




    Econz EService is a Mobile Field Service Dispatch and Work Order Management System that works on Smart Phones and Tablets. EService is web-based software that enables a field service team to receive and respond to customer work orders.

    EService Features include:

    -Simple web based work order dispatch software
    -Wireless software that enables a field service team to receive and respond to customer work orders
    -GPS Tracking (Location, Movement, Speed, Idle Time, etc.)
    -Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)
    -Custom and Editable Fields (Work Order Entries)
    -EService offers GPS Tracking and is Available on all Wireless Carriers!

    Office Dispatch/Service Manager:

    With EService management can:
    -allocate and dispatch jobs efficiently according to staff availability and location
    -assess job status and progress giving them the ability to advise customers if the service worker will be early or late
    -invoice for work as soon as a job is completed by exporting job information from EService
    -reduce data entry and the errors that result from lost or incorrect paperwork

    Field Workers:

    This powerful, cost-effective, service enables your field service team to:
    -receive and respond to service orders within seconds
    -access accurate, up-to-date job and customer information
    -provide prompt efficient service to customers
    -track and record resources used on a job including parts and labor
    -offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService

    Classic Web Access Features:
    - Security
    - Call Taking
    - Job Creation
    - Assisted Assignment
    - Auto- Dispatch
    - Job Management
    - Work Force Management
    - Customer Management
    - Search (job#, customers, etc)
    - Administration
    - Reports

    EService Field Client Features:
    - Security
    - Receive Jobs
    - View Jobs Details
    - Accept and Reject Jobs
    - Update Jobs
    - Call Customer
    - Add Resources to Jobs
    - Complete Jobs
    - Work out of Coverage
    - Configuration

    Econz Wireless products also integrate into over 100 accounting and payroll packages such as:
    • ADP Payroll
    • Paychex
    • Sage MasterBuilder and Timberline
    • Kronos
    • Ceridian
    • QuickBooks
    • Xero
    • Over 100 more packages…
    Econz Wireless can also do custom builds specific to your Company needs. Please contact our offices to discuss further.

    Tags: order entry & dispatch , eservice interface

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