Live Chat Software by ProProfs
by: Live2Support • 34
ProProfs Chat allows businesses to communicate with their website visitors, clients in real-time and offer customer support directly from their Android devices. ProProfs Chat’s intelligent chat engagement feature allows you to reach out to visitors by sending proactive invites and auto greetings.
Add ProProfs Chat App to your website to connect with visitors and turn them into loyal clients. Designed for businesses of all sizes, ProProfs Chat allows you to offer customized support to visitors by helping them find anything and everything on your website. Push URLs, Co browsing and other smart features help to escort visitors on your website.
You can monitor visitor behavior to optimize your website accordingly. Never forget a visitor’s name or email address with chat transcripts. Easy transfer of files, canned responses and quick transfer of chat is bound to excel your customer support.
With ProProfs Chat for Android, you can help your website visitors anywhere, anytime, send special offers, reply their queries instantly, find out who’s on your website and more.
Your support operators can start chatting with the customers/website visitors by logging into their ProProfs Chat app. With ProProfs Chat you don’t have to worry about potential clients as you can capture leads with prechat form, gather feedback with post chat survey and keep a track of the conversation with chat transcripts
ProProfs Chat for Android offers a series of features and benefits -
Provide live support on the move
Capture visitor details
Grow leads and get more sales
Instantly resolve client queries
Track and record offline messages
Improve support team’s productivity
Know your website visitors with their Geo location including referrer URL
Invite them for live chat
Support many visitors with single operator at the same time
Operator to Operator messaging
Push URL'S Notification
Canned messages / predefined responses
Close chat feature in chat window.
Operator logout functionality in operator chat window
So, get started and say hello to any visitor using ProProfs Chat.
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