MobileSupport - RemoteCall




    Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

    [Key Features]

    1. Screen Control
    View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

    2. On-screen Drawing
    Mark important areas for the customer to see to communicate certain points more clearly.

    3. Text Chat
    MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

    4. Simple Connection
    Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

    [Receiving Mobile Device Support - Customers]

    1. Download, install, and then launch the ‘MobileSupport’ application.
    2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
    3. Engage in real-time video support.
    4. Close the application once video support session has ended.

    * Android OS 4.0~6.0 Recommended

    Tags: remote call service lg , lg remote call service code , remote call service code , lg remote call , lg remote call code , lg remote call service 6 digit code , remotecall service lg , remote call service lg code , remotecall lg

    Users review

    from 697 reviews



    Users comments for MobileSupport - RemoteCall

    ahan avi

    by ahan avi

    Nov 24, 2017  |  "Poor"

    What is the code???

    Tech With Arpit Rawat

    by Tech With Arpit Rawat

    Nov 04, 2017  |  "Poor"

    If someone give me code than I will give this 5 stars

    A Google user

    by A Google user

    Oct 30, 2017  |  "Poor"

    What's the code?

    headshot kid

    by headshot kid

    Aug 23, 2017  |  "Awesome"

    What is the code

    Sonic The Cool Hedgehog

    by Sonic The Cool Hedgehog

    May 27, 2017  |  "Awesome"


    Ggdug Ghfhj

    by Ggdug Ghfhj

    May 16, 2017  |  "Awesome"

    The code is provided by your carrier. Its a support tool not for general use