MobileSupport - RemoteCall




    Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

    [Key Features]

    1. Screen Control
    View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

    2. On-screen Drawing
    Mark important areas for the customer to see to communicate certain points more clearly.

    3. Text Chat
    MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

    4. Simple Connection
    Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

    [Receiving Mobile Device Support - Customers]

    1. Download, install, and then launch the ‘MobileSupport’ application.
    2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
    3. Engage in real-time video support.
    4. Close the application once video support session has ended.

    * Android OS 4.0~6.0 Recommended

    Tags: remote call service code , lg remote call service 6 digit code , remote call service lg video , remote call service six digit code , remote call service lg , lg remote call service code , lg remote call , lg remote call code , remotecall service lg

    Users review

    from 659 reviews



    Users comments

    Sonic The Cool Hedgehog

    by Sonic The Cool Hedgehog

    May 27, 2017  |  "Awesome"


    Ggdug Ghfhj

    by Ggdug Ghfhj

    May 16, 2017  |  "Awesome"

    The code is provided by your carrier. Its a support tool not for general use

    Darwin Lajato

    by Darwin Lajato

    Apr 20, 2017  |  "Poor"

    Code? now.

    Aman Pandey

    by Aman Pandey

    Mar 22, 2017  |  "Good"

    How to get code

    Annabelle Canen

    by Annabelle Canen

    Dec 16, 2016  |  "Poor"

    Its ok but how do you get the code?

    dilraj Singh

    by dilraj Singh

    Nov 19, 2016  |  "OK"

    Awfullllllll aapppp