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ServiceBench

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    Description

    ServiceBench is the industry leader in dispatching service calls and processing claim submittals to warranty administrators. Service providers who utilize ServiceBench may now access information in the field with the ServiceBench mobile app. Field technicians view their job queue, send and receive job status updates, get turn-by-turn directions to their jobs, and much more.
    ** Users must have a ServiceBench login and password to use the ServiceBench mobile app.
    ServiceBench Mobile synchronizes in-field activities and warranty administration activities to keep everyone up-to-date with daily business operations, allowing you to spend less time in the office and more time doing the things you love.
    Who knew managing your business could be so efficient! More Jobs. Higher Profits.
    Features:
    • View all open jobs or daily schedule
    • Update job status
    • Reschedule jobs on your device to update ServiceBench immediately
    • Turn-by-turn driving directions
    • Push notifications for specific events including technician arrival/departure, job assigned, job rescheduled, and job cancelled
    • View all stored customer contact phone numbers with on-click calling capability
    • Service History (part of expanded Entitlement Search results)
    • Attach pictures to customer account
    • Digital signature capture
    • Problem Description and Service Explanation on Job Details screen
    • View/modify Parts Used
    • Job details included on the Job Completion Signature Capture screen
    • Entitlement and warranty claims check from your device
    • Flashlight utility function

    Tags: service bench , free servicebench tablet , service bench mobile , servicebench login

    Users review

    from 54 reviews

    "Good"

    5.2

    Users comments for ServiceBench

    David Grantham

    by David Grantham

    Nov 11, 2017  |  "Poor"

    I can't believe anyone would put this load of junk out there before they worked all the bugs out.

    tinthumb1

    by tinthumb1

    Nov 11, 2017  |  "Poor"

    This app is junk.

    Brian Bouchard

    by Brian Bouchard

    Oct 29, 2017  |  "Poor"

    Cant even login tried on 2 seperate devices

    Emmett Holland

    by Emmett Holland

    Jun 27, 2017  |  "Poor"

    This app is GARBAGE. It has a ridiculous amount of bugs. Just today I had to reinstall it twice! Keeps giving an error and says to try again later right in the middle of logging in to check or update jobs. Sometimes won't detect internet connections. Sometimes logs me out as soon as I minimize the app. Sometimes doesn't log information I update. Sometimes it tells me it's in offline mode and then works normally. Sometimes loses saved logon info. Frequently goes to blank white screen, usually when going back to the daily list from an open job. I swear I spend more time fighting with this app than i do fixing the damn cell phones. Using Galaxy S7 on TMobile with latest updates.

    Moises Ramirez

    by Moises Ramirez

    May 16, 2017  |  "OK"

    This app feels like it was made in 2010.

    nonet onet

    by nonet onet

    May 02, 2017  |  "Poor"

    I I entered my company name, user ID and password correctly and the app thought I was off-line... clearly I'm not because I'm able to leave this review. Improvements are needed.