BT SmartTalk

    BT SmartTalk icon

    BT SmartTalk

    by: 4.9K 8.4

    8.4 Users



    BT SmartTalk lets you make calls from your mobile at your BT home calling plan rates. So it could save you money if you’re a BT customer.
    With the free app you can make calls on your mobile using your home phone plan, through your mobiles wi-fi or mobile data connection. And it would cost the same as if you were using your landline at home. So if you get unlimited anytime calls on your home phone calling plan, you’ll get the same on SmartTalk. Smart, right?
    Why get BT SmartTalk?
    • Avoid expensive mobile roaming costs when you’re abroad – call back to the UK for the same price you’d pay if you were using your home phone.
    • Keep in touch even if you don’t have much signal by making calls over wi-fi.
    • Make calls even when someone else is on the home phone, using wi-fi or your mobile data connection.
    • Get free calls to 0845 and 0870 numbers (if they’re part of your home calling plan).
    • Download on up to five different smartphones so your family can share the savings. (You’ll need a unique BT ID for each account which can be created during sign-up).
    • Call other mobiles without having to worry about topping up your Pay-As-You-Go credit.
    More about BT SmartTalk
    • There are three simple steps to sign up – create a BT ID, link to your home phone and then link to your mobile. You’ll need to be at home to register for it so you can link it to your home phone.
    • The app automatically imports the contact list from your mobile.
    • People will see your mobile number when you call them. You can also withhold your number if you’d prefer.
    • The BT account holder is in charge. We’ll tell them about any new registrations. And they can manage their BT SmartTalk service online - including restricting the types of calls each user can make or even blocking new registrations - at
    • BT SmartTalk is fully compatible with accessibility tools (to make it easier for the hard of hearing or visually impaired users to navigate).
    For more information go to Or for help and support with BT SmartTalk go to
    “You’ll need a BT home calling plan and an iPhone / compatible Android smartphone with an internet connection. Maximum five users per account. SmartTalk allows you to access your calling plan on your smartphone. UK time zone applies. Opt-in for Premium (09) calls. Personal (070) calls excluded. Fair use policy applies. Excludes BT Basic. See”

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    Users review

    from 4.901 reviews



    Users comments

    Graham Smith

    by Graham Smith

    Aug 10, 2017  |  "Awesome"

    Don't use it often but seems to work ok when I do use it.

    Ray Dyke

    by Ray Dyke

    Aug 09, 2017  |  "Awesome"

    So far a great app on my SGN4. I've had no problems as of yet, the calls I've made have always connected and remained so. It helps to have a strong WiFi which I get from my BT Super Hub all over my home. The screen grey out presents no problem for me i have adjusted my timeout, or i just hit the home button to bring up the app again to end the call.

    Andrew Davis

    by Andrew Davis

    Aug 05, 2017  |  "Poor"

    No no no no no. Had this installed on my last phone and it was ok. But requires me to remove user to use on new phone... And that is impossible, web site does not allow. Plus completely unsupported by BT

    Daniel Sassoon

    by Daniel Sassoon

    Aug 02, 2017  |  "Poor"

    If I could give zero stars I would. This app is USELESS, and no-one in BT seems to know about it or can support it. Why ? Because try using it on a new device, when you no longer have the old one. You can't. Try logging into your BT account to see what BT ID is associated with each user. You can't. Try managing the app from your account. You can't. Try setting up a new user when you are abroad. You can't. Try talking to anyone at BT to resolve these issues. You can't. 30 minutes of web chat with 5 departments, and no one could sort it. Over an hour on the phone, being blind transferred from department to department, and no-one could sort it. No-one at BT even seems to have heard of the app, let alone can resolve issues. For goodness sake - they even suggested transfering me to a paid-for tech team, to sort out their useless app - have you ever !!! A complete and utter farce. BT, you should be ashamed of yourselves for this app.

    Ernesto L

    by Ernesto L

    Aug 01, 2017  |  "Awesome"

    Been using it abroad and its very convenient. The sound quality has been very good too. I have experienced it timing out and disconnecting when the calls have been longer than about 40 mins but redialing the number and the connection is resumed. It may have been caused by temporary poor internet connection.

    David Oldham

    by David Oldham

    Jul 31, 2017  |  "Good"

    Works ok but have to turn WiFi off to stop it trying using WiFi that doesn't allow calls.