Easiest way to understand the utility of this application is to see the two minute video below.
What is a "Phone tag" you ask?
When you are calling someone and leaving them a voicemail because they did not answer and that person calls you back immediately after detecting missed call from you. Instead of you continuing to leave the voicemail, you will be connected to the incoming call and have a live conversation with them.
I believe it solves an annoying, yet a very common problem that bites any phone user every once in a while. Given that we are spending ton of money on purchase of our smartphone device (sometimes indirectly because we are forced to buy expensive data plan to get the device for cheap), should we not expect the phone to be smart in this situation? This app puts a band-aid that solves the problem and makes your smart phone even smarter!
Quick Testing process: To test, you need your phone and one other phone. From your phone with app enabled call this other phone. You can call your friend/spouse and tell them to reject your next "test call" and then they should call you back on missed call. The incoming call from them should connect automatically and your call to their voicemail should go in a hold state.
Other use cases:
Contact matching feature is particularly useful when calling someone’s office desk phone and leaving voicemail and when they call back, their company frontdesk number shows instead of their desk number on incoming call. Just add this frontdesk number to their "contact entry" and next time you play a phone tag like that, the SmartConnect app will be able to tell that both numbers are for the same person and will be able to connect you.
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