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ViewPoint Mobile

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    Description

    For users of Wave IP Phone systems - Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure corporate directory services, mobile messaging and real-time availability for your entire organization from any Android device optimized for Android 4+ devices.

    Enhanced Call Handling
    • Place calls over data networks using the integrated softphone, or use your cellular number
    • Single phone number for all your inbound and outbound calls
    • Call redirect - seamless move active calls between devices
    • Incorporate CRM or other corporate data to provide “context” to every call
    • Effortlessly transfer, conference, record and manage multiple calls
    • Annotate calls in real time with textual notes

    Simplified Contact Management
    • Single view into company directory, public and private groups and personal contacts
    • Personalized “Favorites” list for frequently used contacts

    Real-time Presence
    • At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
    • Utilize custom personal statuses

    Call History and Logs
    • Monitor, track and report mobile call activity
    • Single view of inbound and outbound call activity
    • Secure mobile messaging log and usage reporting

    Secure Mobile Messaging
    • Message co-workers privately and securely
    • Ensure compliance with automated monitoring tools for keyword identification and tagging

    Visual Voice Mail
    • Single voice mail box for office and mobile phone messages
    • Respond to important calls first with a consolidated view of pending messages

    Call Recording
    • Record any call with a single click, or automatically record all calls
    • Access recorded calls securely through a unified voice mail or email inbox
    • Annotate recordings with textual notes for easy look-up

    Tags: 2.3 mobile applications , viewpoint field work office

    Users review

    from 73 reviews

    "Good"

    6.8

    Users comments for ViewPoint Mobile

    אברהם שטראסר

    by אברהם שטראסר

    Sep 18, 2017  |  "Poor"

    Just never working!?!

    Stephen Bourque

    by Stephen Bourque

    Sep 01, 2017  |  "Poor"

    IM has never worked for me. Personal Status is glitchy and won't stay on the status I set. Not sure what happened, but now I can't even log in anymore. Worked on it with our IT and they can't figure it out. Horrible app. Start over.

    bsp 131

    by bsp 131

    Apr 11, 2017  |  "Poor"

    Does not ring when calls come into primary phone. Useless.

    Kevin Smith

    by Kevin Smith

    Feb 06, 2016  |  "Poor"

    Get the UI into the 21st century.

    Zachary Perschau

    by Zachary Perschau

    Jan 16, 2016  |  "Poor"

    Was this built for froyo? The ui is outdated and an eyesore. I get random call notifications that happened awhile ago. The call notification pop-up bypasses my lock screen turning my phone on in my pocket. Then keeps the screen on? I only notice when the battery starts cooking. It has also frozen on a blank screen several times prompting me force reboot. Booo your app sucks and you should feel bad

    deborah andrews

    by deborah andrews

    Dec 23, 2015  |  "Poor"

    SUCKS