Citizens Bank Mobile Banking




    The Citizens Bank FREE Mobile Banking app allows you to check available balances and activity, transfer funds, pay bills, manage your billers, Send Money with Zelle, deposit checks, and locate ATMs and branches – all on your schedule, at your convenience.

    The Citizens Bank Mobile Banking app is available to all Citizens Bank Online Banking customers. Accessing the app is easy – simply use the same Online User ID and Password you have established for Citizens Bank Online Banking.

    Access the bank accounts you manage at Citizens Bank Online Banking
    View account balances
    See recent activity
    Pay Bills
    Send Money with Zelle
    Transfer money between accounts
    Deposit checks
    Quickly see selected balances without logging in with Fast Balance

    Receive account alerts

    Our Citizens Bank Online Guarantee protects you from fraud with 100% Online and Mobile fraud protection. The technical security measures Citizens Bank employs--including state-of-the-art encryption technology, firewalls and secure logon--protect your accounts from unauthorized users. Just like most major credit cards, you are protected 100% against unauthorized online and mobile transactions, visit to learn more.

    We are committed to protecting the privacy of your financial information. See our online Privacy Policy on our web site at

    Get help when you need it - Find ATMs and branches near your current location or search by city, state or zip code with our built in branch locator. Contact Customer Service 24/7 with our click to call right from your Android.

    ¹ To receive funds or request money, the recipient’s email address or U.S. mobile number must already be enrolled with Zelle. "Within Minutes" payments require an active Visa Debit Card. You do not need a Visa Debit Card for Standard (3-day) payment delivery. Debit card transaction and point-of-sale limits apply to Zelle transactions.

    ²At this time, customers cannot receive funds sent or request money from an account with a financial institution that has not partnered with Zelle. Work is underway to implement a solution quickly. In the meantime, the sender can explore other alternatives with their financial institution to send funds.

    Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

    2017 Citizens Financial Group, Inc. All rights reserved.
    Citizens Bank is a brand name of Citizens Bank, N.A. and Citizens Bank of Pennsylvania.
    Member FDIC

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    Users review

    from 14.726 reviews



    Users comments for Citizens Bank Mobile Banking

    Lisa Gromek

    by Lisa Gromek

    Dec 23, 2017  |  "Good"

    Issues with freezing. I have to restart my phone every time I want to log in.

    John Connor

    by John Connor

    Dec 21, 2017  |  "Poor"

    This hard to use. I think I'm going to change to another bank we're the app is easy I been trying to update for two days And it still doesn't work out

    Joanne Hohenadel

    by Joanne Hohenadel

    Dec 19, 2017  |  "OK"

    The app used to work well enough for me. I just need to be able to check my balance and send rent payments to my landlord. But, pending transactions take their time to show up. Also, very upset that Pop Money was replaced with Zelle. My very first time using this stupid transfer, it took over two weeks to kick my rent back to me, even after my landlord approved it on her end. This app is going downhill fast, and with branch hours in my town already being abysmal, I might consider changing banks just to make sure my rent is actually paid when I tell it to.

    ilka mercado

    by ilka mercado

    Dec 17, 2017  |  "OK"

    Upgrade due

    Jasson Garcia

    by Jasson Garcia

    Dec 16, 2017  |  "Poor"

    This app is a Joke. I thought that TD Bank had an ugly UI... And then I saw this. The Apple one looks okay. But this, eww. You couldn't find an uglier set up for the PIN to sing in? And then no finger print scanner? Do you guys need an Android Developer? When should I expect an update on this app? Jesus!



    Dec 15, 2017  |  "Awesome"

    All good