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RBC Mobile

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    Description

    You told us it was time to refresh our app, and we heard you. We’re excited to bring you a new design that uses the Android‡ technology and gestures you’re used to, so it’s faster and fits more easily into your life.

    And now, the RBC Wallet* is a separate app – so you don’t have to sign in to pay.

    Fresher. Faster.
    We’ve built the new RBC Mobile** app** on the Android native operating system to make it quicker and more intuitive. It looks and feels familiar, so you’ll spend less time learning how to use it and more time focusing on everything it helps you to do.

    Deposit a cheque on the way out to dinner. Send money to a friend while they’re grabbing you a coffee. Check account balances – without signing in – while in the grocery store lineup.

    Just for you.
    This is the app you told us you wanted. With the features that matter to you. Keep sharing your ratings and comments, because you‘re the best judge of how you want to do your banking.

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    SECURITY
    Rest easy knowing that you’re protected from unauthorized transactions*** in the RBC Mobile app by the RBC Online Security Guarantee.

    PRIVACY
    The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-android.html.

    For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-android.html or you can contact mobile.feedback@rbc.com.

    You can get more information about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html.

    Contact information for RBC Royal Bank, RBC Direct Investing and RBC Dominion Securities is available at https://www.rbcroyalbank.com/customer-service/index.html?lob=mobile.

    LEGAL
    When you select to install the RBC Mobile app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Mobile app from your device.

    If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as the following, as applicable:
    - Electronic Access Agreement (Personal clients of Royal Bank of Canada)
    - Business Account Agreement (Business clients of Royal Bank of Canada)
    - The Operation of Account Agreement (RBC Direct Investing clients)
    - General Account Agreement (RBC Dominion Securities clients)

    * The RBC Wallet app is operated by Royal Bank of Canada.
    ** The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc.
    *** For a definition of an unauthorized transaction & for full details regarding the protections and limitations of the Online Security Guarantees, please see your account &/or online agreements with the applicable entity. The guarantees are given by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. in connection with their respective online services.

    / Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
    ‡Android is a trademark of Google Inc.

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    Users review

    from 23.259 reviews

    "Great"

    7.2

    Users comments for RBC Mobile

    Master Gaming

    by Master Gaming

    Jan 12, 2018  |  "Awesome"

    Is very useful the other people just don't know how to use it

    A Google user

    by A Google user

    Jan 11, 2018  |  "OK"

    Will change my rating as soon as the account preview screen issue is fixed. Tells me that I haven't signed in in a while (which I sign in frequently) and need to update my account preview settings. This is being asked of me daily. Please fix this. I also use the Desjardins all and have never had to do this unless I completely sign out of the app.

    A Google user

    by A Google user

    Jan 11, 2018  |  "Awesome"

    Not sure yet

    Derrick Denby

    by Derrick Denby

    Jan 11, 2018  |  "Poor"

    I appreciate the prompt reply & look forward to an updated working version of the app. If there is any data, logs etc that I can supply to help with the update, contact me via email directly. January 2018 update on app Nothing has changed. Same problems, same results as original post below. Very disappointed with app. I am frustrated with this app especially when using Direct Investing and trying to open a watchlist. It does nothing. I can add a watchlist, delete a watchlist but open one up, forget about it. Is there a logical reason why RBC can be such a great bank to deal with but the app is such a turkey? Why can I check my account balances, check my portfolio accounts, go back and forth with no issues but try and open a watchlist. I am using a Samsung S5 & 32% of phone is free space.

    Maran Rasadurai

    by Maran Rasadurai

    Jan 11, 2018  |  "Awesome"

    It's really good

    William Dai

    by William Dai

    Jan 10, 2018  |  "Poor"

    Unable to access direct investing.