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Alberta Health Services (AHS)

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    Description

    One App, Many Features

    A single app for AHS means that Albertans will be able to find official AHS content and functionality without sorting through the hundreds of thousands of available apps or loading a webpage. We will continue to add to it as we are able to provide more features.

    Emergency Department Wait Times & Important Contacts
    You can now access real-time estimated wait times for Calgary, Edmonton, Lethbridge, Medicine Hat, and Red Deer emergency departments and urgent care centres through the AHS App.
     
    This tool is designed to help Albertans decide where to access care for themselves and their families. Anyone needing emergency care is always reminded to call 911, or to go to the nearest emergency department.
     
    The wait times App estimates how long it takes for patients to be seen by a physician once a triage nurse has assessed them. Wait times do not represent the total time patients may spend at the hospital or urgent care centre, or in line for triage. Please remember, we provide care to the most critical cases first.

    The goal is to continue to expand this service to other areas of the province.

    Features:

    • Estimated emergency department and urgent care centre wait times initially for Calgary, Edmonton, Lethbridge, Medicine Hat, and Red Deer Zone* facilities, including:
    - wait times updated every two minutes
    - list view showing all the wait times
    - map view showing your current location and the wait times of nearby facilities
    - directions to each facility from your current location

    • Health Care Locator
    - Use the locator to find the hospitals, health care facilities, programs and services near you.
    - Search by your current location or postal code
    - Find any of the approximately 85K options throughout the province

    • Important contact numbers, including:
    - HealthLink: 24/7 health information and advice from registered nurses
    - Poison Control (PADIS)
    - Mental Health Help Line
    - Kids Help Phone

    • Fall into the Routine
    - Find clinics and times for your annual influenza immunization

    • Share the App – let your friends and family know about the AHS App by notifying them via:
    - Email
    - SMS
    - Twitter
    - Facebook

    *Note: The estimated wait times will be expanded to the whole province as this information becomes available.

    As part of our commitment to providing health information to Albertans, this app is yours. We want to know what content, functionality and features you want out of the AHS app. Let us know!

    Users review

    from 233 reviews

    "Great"

    7.2

    Users comments for Alberta Health Services (AHS)

    Antony Chan

    by Antony Chan

    Jun 28, 2017  |  "Good"

    This app is alright. The wait times are same as their website info. Wait times are as "approx" as it gets as you get triaged and seen according to how serious a problem is, not according to when you go in.

    Allen Dick

    by Allen Dick

    May 31, 2017  |  "Good"

    I wondered if those wait times were minutes and seconds or hours and minutes or maybe days? The app does not say anywhere I could see.

    Paul Borzel

    by Paul Borzel

    Jan 12, 2017  |  "Poor"

    This app does not provide me the information I was looking for, such as maps of the hospitals, parking, tunnels that connect different buildings (royal Alex, etc). This app mostly redirects back the website.

    A Google user

    by A Google user

    Dec 20, 2016  |  "OK"

    I've only used this app 3 times now, but wondering why I even bothered on 2 of those times. Once it showed me wait times at NorthEast community centre was 1 hour. We were there for 9 hours. Another time waiting at the Misericordia when it said 1 hour wait. Was there for 3 hours before seen. Now, today, seeing Grey Nuns with wait time of 1 hour 15 mins. Starting my third hour waiting out front...

    Maxim Doubrovine

    by Maxim Doubrovine

    Sep 13, 2016  |  "Great"

    The app works well and does what it needs to do mostly. A UX redesign would be really good to have though

    A Google user

    by A Google user

    Aug 25, 2016  |  "Poor"

    Keeps showing me north when I am in calgary