BCNEPA Self-Service Mobile




    This app is intended for use by Blue Cross of Northeastern Pennsylvania members and residents of northeastern Pennsylvania.

    Blue Cross of Northeastern Pennsylvania is an Independent Licensee of the Blue Cross and Blue Shield Association.

    Now You Can Manage Your Health Care Anytime, Anywhere!

    Put your health care into your own hands with Blue Cross of Northeastern Pennsylvania’s Self-Service app for the Android Marketplace. It’s a perfect solution for registered members who are constantly on the go, as you can now access all of your important health information no matter where you are.

    Our mobile Self-Service app has been designed with you in mind and features many of our most frequently used member tools. Just register and then login as often as you like. It’s health care at your fingertips!


    - Secure login to make sure all of your personal health information is safe
    - View a comprehensive listing of your benefits, including deductibles and coinsurance; preventive, emergency, inpatient and outpatient services
    - Check claims activity, including services provided and explanation of benefits
    - Easily manage your dependent accounts (for those under 18 years old)
    - Electronic ID cards for you and your dependents (under 18 years old)
    - Display health incentive information (for those enrolled in their employer’s incentive program)
    - Find contact information for the doctors you’ve recently seen, as well as directions to their locations
    - Create and send messages to specific areas within Blue Cross of Northeastern Pennsylvania via our Message Center

    Please Note:

    Blue Cross of Northeastern Pennsylvania members must register for Self-Service on before using this mobile application.

    There is no charge from Blue Cross of Northeastern Pennsylvania to download our mobile Self-Service app, but rates from your wireless provider may apply.

    Blue Cross of Northeastern Pennsylvania administers health plans offered by Blue Cross of Northeastern Pennsylvania, Highmark Blue Shield, First Priority Life Insurance Company® and First Priority Health®. Blue Cross of Northeastern Pennsylvania is an independent licensee of the Blue Cross and Blue Shield Association. Serving Bradford, Carbon, Clinton, Lackawanna, Luzerne, Lycoming, Monroe, Pike, Sullivan, Susquehanna, Tioga, Wayne and Wyoming Counties.

    Users review

    from 20 reviews



    Users comments for BCNEPA Self-Service Mobile

    kooltonez jack

    by kooltonez jack

    Dec 16, 2015  |  "Poor"

    Can't log in

    Mark Dauberman

    by Mark Dauberman

    Jun 16, 2015  |  "Poor"

    Spent 10 minutes trying to get the app to take all my info. Now it will not load when signing in. Will be uninstalling

    Amanda Scott

    by Amanda Scott

    Mar 12, 2015  |  "Poor"

    Keep getting an error message saying my information cannot be validated. I have no trouble at all logging in online.

    Denis Ambio

    by Denis Ambio

    Jan 03, 2015  |  "Poor"

    Cannot log in via this app. I have no issue logging on via web or mobile web browser. Yes, I know my user and pass.

    Richardrl powley

    by Richardrl powley

    Oct 17, 2014  |  "Poor"

    Wont accept my info.

    Nathan Miller

    by Nathan Miller

    Jul 04, 2014  |  "Great"

    Great resource. Bcnepa should add doctor/hospital finder to the app.