Virgin Trains




    Virgin Trains East Coast customer? Unfortunately you can’t use your East Coast log in details on our West Coast app yet, but we’re working on it.

    Train travel – some say with all the different times and fares and ticket types and all that, it can be a little bit confusing (and we’d agree with them too), especially when you want to find out info on the train you want to catch.

    Well thanks to our top technical geniuses, we’ve got a new and improved app which will make your travel experience with us so simple you’ll wonder how you lived without it. Check train times, plan journeys and buy tickets for any train anywhere in the UK (with no booking or credit card fees too!). And best of all, it’s 100% totally and utterly free.

    Plus, book yourself on one of our swanky Virgin Trains and get your ticket sent straight to your mobile. No fuss, no queuing, no printing – it’s your ticket delivered directly into your pocket.

    Also, want to see if your train is on time? You can see real-time info on how any train is running across Britain, and even which platform it will arrive into at your station.

    · Search times and fares for any train to any destination in the UK.
    · Buy tickets up to 10 minutes before you want to depart.
    · Book for up to 8 people at once.
    · Totally secure booking.
    · Absolutely no hidden booking or credit card fees (we hate those!)
    · Get tickets sent straight to your mobile or collect from our FastTicket machines.
    · Log-in to your account so you only need to enter your details once.
    · Check live departures/arrivals info to see how your train is running, before you even get on it.
    · And you get all this for the one-off payment of... nothing! Free things are always the best things in life.

    We’re big fans of our app, and we plan to keep on improving it even more in the future. Our brainy types are working on new features all the time to make your travel experience with us easier than ever before. But if you’ve got that million-dollar idea, that missing nugget of genius that we haven’t included in our app, then tell us!

    Found a hitch or a glitch in our app, then let us know. We’re open to suggestions and we want to hear what’d make it better for you. So please get in touch at

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    Users review

    from 1.650 reviews



    Users comments

    A Google user

    by A Google user

    Jul 13, 2017  |  "Good"

    The app is much better than GWR Train App but unlike that app, this app doesn't generate Nectar points even if it states that it does. Checking my Nectar account and no points have been added for Virgin Trains for a month of using the app. Virgin have told me that its not their problem!

    A Google user

    by A Google user

    Jul 02, 2017  |  "Poor"

    Don't get why does it has to be so difficult to use. For example why is there a time limit for tickets? Also, in other apps like Ryanair all you have to do is to click ticket and the barcode+ticket will show up, here you have to click to separately. Also what's up with the back button that just brings you back to the very start of the menu. You should get a better user testing for this app next time and get some good developers as well!

    John Collier

    by John Collier

    Jul 02, 2017  |  "Poor"

    Useless. Won't allow booking ahead

    Sinclair williams-condor

    by Sinclair williams-condor

    Jun 25, 2017  |  "Poor"

    I used to like this app. not any more. it now fails to start up.

    Roxana Tot

    by Roxana Tot

    Jun 24, 2017  |  "Poor"

    Useless app. The tickets bought online won't show in my account. Luckily, after calling virgin they have emailed me printable tickets.

    Bryan Keith

    by Bryan Keith

    Jun 23, 2017  |  "Poor"

    Pathetic. Won't even allow registration, and every new registration attempt wipes personal data leading to repeated name/address/card number input. I'd be quicker walking to the station and booking in person.