Express Plus Medicare




    Interacting with Medicare and accessing your Medicare information just got quicker when you use the Express Plus Medicare mobile app.

    Before downloading the Express Plus Medicare mobile app, you need a myGov account linked to Medicare.

    The Express Plus Medicare mobile app is available 24 hours a day, 7 days a week. Using the app you can:

    • View your Medicare card details and current card members.
    • Update contact details.
    • Update bank account details.
    • Order a replacement or duplicate Medicare card.
    • Submit claims.
    • View, download, print or email your Medicare Claims History Statements for the last 3 years.
    • View your Medicare Safety Net balance.
    • View, download, print or email immunisation history statements for:
    your child under the age of 14
    • Register your organ donation decision.
    • Change your organ donation decision.
    • Request a new Organ donor card.
    • View a digital copy of your Organ donor card.
    • Locate a service centre.

    Before submitting a claim using the Express Plus Medicare mobile app, you should check if your doctor is able to do this on your behalf. Many doctors now provide this service.

    Setting up the app
    1. Download and install the Express Plus Medicare mobile app.
    2. Agree to terms and conditions.
    3. Select the icon in the centre of the screen. Login using your existing myGov username and password.
    4. Answer your secret question (used to set up your myGov account) to set up your 4-digit PIN. You’re then good to go!

    It’s important you don’t store your 4-digit PIN on your mobile device. This is for your safety if you lose your mobile device. If you think someone else has used your details without your knowledge, contact us.

    By using Express Plus Medicare, you acknowledge the legal obligations you must comply with when completing transactions. These obligations are detailed in the declarations agreed to when using specific functionality within Express Plus Medicare.

    Tags: express plus medicare mobile , medicare , express plus medicare , serting up a medicare express plus username

    Users review

    from 3.119 reviews



    Users comments for Express Plus Medicare

    Jen R

    by Jen R

    Jan 13, 2018  |  "Poor"

    Impossible to use. Won't let you upload photos or scanned documents. Won't let you use multiple documents from the "vault", keeps throwing me out of making a claim. I keep gettting push back from mygov to use this thing, but it won't let me make the most basic claim. How am I supposed to get my parents to use this if I can't get it to work? Really like the idea, but stop making it so difficult!

    Roisin Glover

    by Roisin Glover

    Jan 13, 2018  |  "Poor"

    Crashed continuously. Eventually gave up!

    Vanessa Bedwell

    by Vanessa Bedwell

    Jan 12, 2018  |  "Poor"

    Always unable to access account so what's the point of the Apo

    melanie perrine

    by melanie perrine

    Jan 11, 2018  |  "Poor"

    Since your last update, i can't sign in. Asking for my username which i don't know and it doesn't give you the option to reset it. I don't get the pin code screen which i used to get access before. Plz help. Don't know how to access my medicare app since it's not giving me the option

    Johnny Antolis

    by Johnny Antolis

    Jan 11, 2018  |  "OK"

    Constantly says I need a data connection when I am on wifi or on mobile data and with good coverage.

    Emma Warren

    by Emma Warren

    Jan 11, 2018  |  "OK"

    This app is clunky and could be so much better. For claiming please add an option to add receipt from gallery to allow users to submit a screenshot of an emailed receipt - many low income people do not have printers, plus you will receive higher quality images of receipts this way.