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EDF Energy

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    EDF Energy

    by: 2.5K 4.8

    4.8 Users
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    What's New

    We’ve listened to your feedback and made managing your energy account simpler. All the existing features and functions remain, but we’ve introduced a new look and feel to improve the experience.

    STAYING IN TOUCH WITH EDF ENERGY – AN IMPORTANT UPDATE
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    We’re also updating our Live Chat tool to a newer version. You’ll need to download this version of our app now to continue to use Live Chat after 30 April 2017.

    Our Live Chat advisers are available 24 hours a day to answer questions and help you service your account.

    Download the update today to keep chatting. Don’t forget to tell us what you think - myapp@edfenergy.com

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    The EDF Energy app makes it easier to manage your energy account on the go. You can refer friends and could receive up to £50 per referral in vouchers (£25 per fuel).

    • Show me your bill! – New customers can scan their energy bill and find out how much they can save instantly.
    • Log in using the same details as your online home or business account – so there’s no need to remember multiple passwords, with the ‘remember me’ functionality.
    • Live Chat – get immediate answers to your questions from an EDF Energy advisor 24/7.
    • Give us meter readings – so you only pay for what you use.
    • View detailed account information including your account balance, your Direct Debit (including requests to increase or decrease), your last prepayment top-up and your tariff details.
    • Our latest Blue+Price Promise tariff comes with the reassurance of always being able to check you wouldn’t be better off elsewhere via the EDF Energy app.
    • Check the progress of your switch to EDF Energy if you just joined us.
    • Find your nearest prepayment outlets (PayPoint, Payzone and Post Office) and see which facilities are offered along with opening times. Request a replacement prepayment key or card if you’ve lost or damaged your current one.

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    Users review

    from 2.451 reviews

    "OK"

    4.8