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    myAT&T's review

    Published: 2015-04-15, by .

    The myAT&T app lets you manage your account.

    5.5
    • Manage accounts
    • Pay bill
    • Link services
    • Buggy
    • No Premier/GoPhone

    "Manage Your AT&T Account... Sometimes"

    THE VERDICT

    The myAT&T app lets you manage your account from your app. From viewing and paying your bill to adding or removing services to your account, you can pretty much do anything you need to straight from the app. When it's working. Because the app doesn't always like to work. It's buggy and freezes a lot. And while the app can link your internet, home phone, and cell phone, it does not service Premier or GoPhone accounts.

    THE PROS

    This app lets you eliminate ever having to call in to AT&T. Pretty much anything a customer service representative can do, this app can do. You can even schedule appointments at your local store.

    THE CONS

    The app is buggy. It freezes. It gives you weird errors. It says the network is down. Just glitchy overall. The app doesn't work with Premier and GoPhone.

    Tags: myatt application , where to get myatt app not from google play , myat&t , myatt , at& , my att wireless account , www myat , myat&t wedget , my att

    Molly

    by Molly

    Apr 15, 2015

    Explore more

    Users review

    from 72.821 reviews

    "Great"

    7.6

    Users comments

    justin davis

    by justin davis

    Jun 29, 2017  |  "Poor"

    Need to actually care about your customers instead of just ripping people off

    Stephen Schwartz

    by Stephen Schwartz

    Jun 29, 2017  |  "Great"

    It's much better than it was, and I'm a half glass full kinda guy. So AT&T, keep going, don't give up, you will eventually get to at least an average 4.0 rating, or a bit better. Just remember to strive for something better always, because you've already done the worse, and that's all you can do. (This doesn't count if you do a full rewrite of the app from ground up, because that will be the absolute worse thing you can do in my humble opinion as someone who was in the industry for 31 years. Never ever have I seen that bright move work. Remember, we're reviewers, not BETA testers, we want the app, and function's in the app to work when we install it, and not fix them for you, not our jobs, and we are definitely not getting paid to do it. Honestly now I know why I left the industry after 31 years, I don't need the aggrevation or heart burn. I actually sleep a full night now not waking up once in a cold sweat). Keep chipping away at it AT&T, you will get it eventually, I almost somewhat guarantee it.

    HOLYMADGNAR Villa

    by HOLYMADGNAR Villa

    Jun 29, 2017  |  "Poor"

    What a peice of garbage. god forbid you use gophone it just bounces you off to the att website.gophoners dont waste your time or data on this crapp ehem i mean app. pure garbage.

    Kelli Butler

    by Kelli Butler

    Jun 29, 2017  |  "Awesome"

    I love my new AT&T new internet and cable t.v

    James Webb

    by James Webb

    Jun 29, 2017  |  "Awesome"

    Thanks

    David martinez

    by David martinez

    Jun 29, 2017  |  "Poor"

    It doesnt work! I dont know why this is app is available. WiFi or network it wont load. AT&T app doesnt work on the AT&T network. Makes no sense at all.