The whole new shopping experience unveiled at Lotte Online Duty Free.
    Meet the most powerful duty free brand in Korera and enjoy the new mobile shopping experience faster and easier for everyone.

    1. All-in-one shopping app: Shop all Lotte Duty Free stores using one single duty free shopping app.
    2. Quick shopping: Select colors, sizes, and options you want faster and easier.
    3. Customized search: Lotte Online Duty Free will find everything you are looking for. Just enter your keyword and click Search.
    4. Be a trendsetter: Find the hottest beauty, travel, and culture trends at Lotte Online Duty Free THEME.
    5. Smart view: Take a quick look at the best-selling items, famous brands, membership rewards, duty free shopping trends, and more!
    6. Lotte Duty Free membership: Sign up in seconds and start getting rewarded today.

    App permissions
    Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.

    - Device ID & call information: determines duplicate login and device IDs

    - Notification: notifies deals, offers, promotions, and recommendations
    - Camera: uses the device’s camera to read QR codes and scan your passport details pages.
    - Photos, media, and files: uses photos in the device.
    - Location: uses the device’s location for L.POT services and store location alerts

    ※ Depending on your mobile operating system (Android 6.0 or below), app permission settings may not be available.
    Please update your mobile operating system to manage app permission on your mobile device. You can reset all of your app permissions by deleting and re-installing the app.

    ※ Customer service center
    Online shopping: +82-1688-3020
    Mon to Fri 10:00 to 19:00 (KST)

    ※ Enabling location services keeps GPS activated and may drain battery faster.

    Tags: 롯데면세점

    Users review

    from 9.334 reviews



    Users comments for LOTTE DUTY FREE

    Esther Gee

    by Esther Gee

    Oct 06, 2017  |  "Poor"

    Wasted half an hour trying to sign in to my account. I thought that I was perhaps inputting the incorrect password so I had it reset and tried again. Apparently my new password is also incorrect. As of now, I'm still not signed in and it's extremely frustrating.



    Sep 20, 2017  |  "OK"

    Registered filled all relevant information , had all the items in Cart , and then when opted for international card .Strange it declined and mailed them , responce we need personal information and other relevant details of card .Fail to understand , when personally will be there to collect it ,why does the gateway eximbay decline .Hate the experince ....Gmarket u are better

    anna Lee

    by anna Lee

    Sep 17, 2017  |  "Poor"

    한국어 앱은 없나요????

    A Google user

    by A Google user

    Sep 12, 2017  |  "Poor"

    What were you thinking when replacing a great and working app with this terrible slow and incomplete "new version"? Please make the old version including all records available again until this mess is fixed :(

    Mary Park

    by Mary Park

    Sep 11, 2017  |  "Poor"

    언어 변경도 안되고 모든 게 다 바뀌었네요ㅠㅠ 핸드폰 설정이 영어여도 해당 앱을 한글로도 볼 수 있게 해야하는거 아닌가요? 다른 앱들은 다 그렇게 되는데ㅠㅠ 맨날 제품마다 다 솔드아웃이어서 짜증나게 하더니 이제는 앱까지 말썽이네요ㅠㅠ

    Tuyen Nguyen

    by Tuyen Nguyen

    Sep 10, 2017  |  "Poor"

    Horrible. Takes forever to load and never can pay online.