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British Gas

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    Description

    Stay on top of your gas and electricity account with the UK’s highest-rated energy app.

    The British Gas app has been downloaded over a million times because it puts you in control. It’s quick and easy to submit your meter readings, see your bills and make payments – anytime, anywhere.

    Download the app to keep an eye on the energy you’re using and compare it to other customers in your area to check if you’re on track.

    The app also lets you:
    • Log in or register for a new account
    • Submit your gas and electricity meter readings
    • View and pay your energy bill (and download a PDF version)
    • Change your Direct Debit payments
    • See all your account information (like your tariff, account balance and payment history)
    • Monitor how much energy you’ve used with month-by-month graphs
    • Book an engineer or your Annual Service visit
    • Read your meter in the dark with our built-in torch function.

    Business customers don’t need to log in. Just tap ‘Business Customers’ on the home screen.

    HAVING PROBLEMS?

    If you’re having issues using the app, email us at mobileapp@contactus.britishgas.co.uk. Please include:
    - a brief description of the problem
    - which version of the operating system you’re using
    - the email address you use to log in.

    Using a tablet? The app isn’t specifically designed for them, so that might be the problem.

    This app will ask your permission for a few things, like making calls from your phone (so you can make emergency calls straight from the app) and using your built-in camera (to use the flash as a torch so you can read your meter in the dark).

    The app won’t process any other personal data. We’ll securely store your information and won’t share it with anyone else. For the full details of how we use your details, have a look at our privacy policy.

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    Users review

    from 23.826 reviews

    "Great"

    8.4

    Users comments for British Gas

    andy brooks

    by andy brooks

    Oct 18, 2017  |  "OK"

    Can't read my meter or give meter readings can't input meter readings either can't use any of the gas side of app (so much money going to BE But no investment on app same old sheznit

    Neil Abbott

    by Neil Abbott

    Oct 18, 2017  |  "Good"

    Had to reinstall the app but...meh!

    Luke X

    by Luke X

    Oct 18, 2017  |  "Poor"

    I can never log in. It just says searching for information and sits there. I left it for 15 minutes and and it was still trying to load

    A Google user

    by A Google user

    Oct 18, 2017  |  "Awesome"

    Can't get into it.

    Neil Cole

    by Neil Cole

    Oct 18, 2017  |  "Great"

    It's missing a daily or weekly usage graph or a customizable facility. Otherwise OK

    Dhaval Patel

    by Dhaval Patel

    Oct 18, 2017  |  "Awesome"

    Excellent app.