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British Gas

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    Description

    Stay on top of your gas and electricity account with the UK’s highest-rated energy app.

    The British Gas app has been downloaded over a million times because it puts you in control. It’s quick and easy to submit your meter readings, see your bills and make payments – anytime, anywhere.

    Download the app to keep an eye on the energy you’re using and compare it to other customers in your area to check if you’re on track.

    The app also lets you:
    • Log in or register for a new account
    • Submit your gas and electricity meter readings
    • View and pay your energy bill (and download a PDF version)
    • Change your Direct Debit payments
    • See all your account information (like your tariff, account balance and payment history)
    • Monitor how much energy you’ve used with month-by-month graphs
    • Book an engineer or your Annual Service visit
    • Read your meter in the dark with our built-in torch function.

    Business customers don’t need to log in. Just tap ‘Business Customers’ on the home screen.

    HAVING PROBLEMS?

    If you’re having issues using the app, email us at mobileapp@contactus.britishgas.co.uk. Please include:
    - a brief description of the problem
    - which version of the operating system you’re using
    - the email address you use to log in.

    Using a tablet? The app isn’t specifically designed for them, so that might be the problem.

    This app will ask your permission for a few things, like making calls from your phone (so you can make emergency calls straight from the app) and using your built-in camera (to use the flash as a torch so you can read your meter in the dark).

    The app won’t process any other personal data. We’ll securely store your information and won’t share it with anyone else. For the full details of how we use your details, have a look at our privacy policy.

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    Users review

    from 22.617 reviews

    "Great"

    8.4

    Users comments

    Andrew Hardy

    by Andrew Hardy

    Jun 28, 2017  |  "Poor"

    Latest update and still unusable, massively laggy. Has always been like this. Support very poor they just blank you and say there's nothing wrong with it. Excellent device resources, good bandwidth, other apps running fine, so not at my end. Can we please get some response on this.

    Stuart Hassell

    by Stuart Hassell

    Jun 28, 2017  |  "Awesome"

    Very easy to use

    Clare Hayden

    by Clare Hayden

    Jun 27, 2017  |  "Awesome"

    really good to keep on top of my bills, and quick to change amounts paid should i need too.

    neil shepherd

    by neil shepherd

    Jun 27, 2017  |  "Awesome"

    Simple and easy to use

    Patrick Common

    by Patrick Common

    Jun 27, 2017  |  "Awesome"

    Sound app

    Paula Edwards

    by Paula Edwards

    Jun 27, 2017  |  "Great"

    Easy to use