GEM Motoring Assist




    GEM Motoring Assist's mobile app has been developed on Android to give our members extra peace of mind. It will allow them to give us the exact location of where they have broken down. Our free app is available for download on the Play Store.

    Assist Me
    If you have broken down, launch the app on your mobile phone and select ‘Assist Me’ from the menu.
    Select ‘I’ve had a breakdown’ and the app will show your location on a map using GPS. Observe your location and touch the ‘Call us’ button. This will dial directly to our Rescue Centre where you can tell our operator exactly where you are to ensure help will soon be on the way.

    Traffic Updates
    Thinking about possible traffic congestion that could ruin your journey? Plan ahead to make sure you get there on time. Simply select ‘traffic updates’ from the menu and you can view traffic alerts near your location or any UK location. Zoom out to see more alerts further away. Select any pin and read details of that incident.

    My Renewals
    My Renewals is nice to have. You will never have the need to go looking through those old documents again to find out when those important motoring essentials are due. All you need to do is enter your renewal details and this motoring diary will remind you three weeks before you are due to renew.

    Users review

    from 43 reviews



    Users comments for GEM Motoring Assist

    Tim Oliver

    by Tim Oliver

    Dec 12, 2017  |  "Great"

    Works ok for me but it would benefit with the option of being able to send GEM the breakdown location. Instead of full GPS coordinates, why not generate a 4 digit code for the current location that is valid for 10 minutes or so that can be given to the operator to look up?

    Greg Young

    by Greg Young

    Oct 10, 2017  |  "Poor"

    Used to have this on an iPhone, have just downloaded for android after renewing policy. Can't even get the app to stay open, useless!!!!!

    Merv Scase

    by Merv Scase

    Sep 30, 2017  |  "Poor"

    Crashes every time you open traffic update. haven't had to use assist me option but no confidence in app working if needed!

    John Davies

    by John Davies

    Sep 20, 2017  |  "Poor"

    Traffic Update crashes everyone I try and use. Looks like it has been a problem for months. This should be a benefit to members. When is it going to work properly? I am using Android 6.0.1

    tony sheppard

    by tony sheppard

    Sep 16, 2017  |  "Poor"

    Crashes everytime I load it on my moto G5.

    Paul Rigby

    by Paul Rigby

    Aug 28, 2017  |  "Poor"

    Keeps crashing. Doesn't work.