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BBMP Fix My Street - Official

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    BBMP Fix My Street - Official

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    Description

    The BBMP Fix My Street Application allows to report Pothole, Garbage, Street Lights and other complaints on My Street.

    This app provides end-to-end process for addressing citizen requests

    Bangalore Citizens can
    - Report a civic amenity issue with a photo ( geo-tagged)
    - Get SMS on submission as well as on progress.
    - Submit requests with or without registration
    - View their requests for latest updates along with details.

    BBMP Officials interface
    - Geo-tagged request automatically maps to Ward Official
    - Concerned Official gets notified with Location and details on request submission
    - All Officers in the department can view Complaint Dashboard and take necessary action
    - On resolving the problem, official will update with remarks and photo( wherever applicable)
    - Monitor all requests and drive for actions.
    - Officer can transfer a request to another Ward or Department.
    - All field updates are captured with GEO coordinates and photos, available through various MIS reports for BBMP Officials.